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I read the news below in today’s Star and I began to wonder whether this will be the fate of our doctors in the future. I was informed that MOH has already started to give contracts for housemanship. This basically means that after 2 years of housemanship, there is no guarantee that the contract will be renewed for MO. This puts you equivalent to a temporary teacher under contract and the same problems will occur. Most likely, the contract will only be renewed on you accepting where you are going to be posted, as the number of post is going to be very much limited. E.g: if MOH asked you to go to Limbang, Sarawak as a MO and you refuse, MOH will not renew your contract which basically means you are jobless! You also need to apply for a job in government sector after housemanship.Of course, government sponsored students will be given priority.

As David Quek mentioned in his speech (http://myhealth-matters.blogspot.com/2011/11/standards-of-medical-education-in.html), SPA is asking MMC to remove the compulsory service so that the government do not need to provide a job to you after housemanship. There are a lot of implications if all these comes true. Firstly, an inexperienced doctor is not going to be a good GP. With litigations rate going up everywhere, these doctors will not survive with the public demand. They will be sued all the time. Secondly, if you do not get a job in civil service, you can forget about postgraduate training and applying for Master’s. At this point of time, only training in government hospitals is recognised. Even if you get a contract job, it does not mean you will be posted where you want to. Your training can still be compromised. The way I see it, there is going to be a lot of chronic medical officers in near future with little post-graduate opportunities. This is when your basic medical degree recognition is going to be very important in finding a job/postgraduate training somewhere else in this world.

Even Academy of Medicine Malaysia is very much worried about postgraduate opportunities in near future. Residency style training is being considered to shorten the training programme and produce specialist faster but this need to be carefully deliberated. It’s implication to our healthcare system also need to be considered as not all our hospitals are equipped with all speciality.

Soon, the title of the news will be “Temporary doctors protest unfavourable terms in contract!…………………..”

Temporary teachers protest unfavourable terms in contract

By KANG SOON CHEN
educate@thestar.com.my

KAJANG: A group of temporary teachers protested outside the Hulu Langat education district office over new terms in their service contracts.

They claimed they were at a disadvantage with the new terms.

Under the new contract, their salaries will be reduced from RM2,500 to RM2,300 and they will not receive allowances or EPF contributions from the government as of next year.

The terms, effective Oct 15 this year, also pointed out that the teachers had to return the allowances and EPF paid to them for October and November.

They were also disgruntled that they would not get paid for the December school holidays.

“It is unfair,” said the group’s spokesman.

“The terms of the new contract overwrite the earlier one that we signed this year and that was supposed to be effective until the end of the year,” she said, adding that they would lose their jobs if they failed to comply.

“There was also no guarantee that we will be absorbed into permanent positions.”

In March, Education director-general Datuk Seri Abdul Ghafar Mahmud announced that 6,000 of the 13,000 temporary teachers were ready to be absorbed as permanent teachers.

Deputy Education Minister Datuk Dr Wee Ka Siong said the ministry was working on a solution to end their predicament.

Earlier, he had said the government’s decision to absorb temporary teachers into permanent posts had resulted in insufficient funds to pay their salaries.

Sometimes I really get annoyed and pissed off with some of the junior doctors and the frontliners. If they are not into treating patients and care for patients, then they should just quit and find another job. Over the last few weeks I have come across few cases that was mismanaged even after being referred by a consultant (obviously from a private sector). Some how, some of these frontliners are arrogant and feel that they should not take any ideas/opinion from private specialist. I will give you these examples:

1) A 60-year-old man who has Mitral stenosis, AF , Diabetes and Gout came to see me for frequent attack of Gout. He is being planned for valve replacement surgery soon. His diabetic is being followed up by a Klinik Kesihatan(KK) and under insulin therapy. I noticed that his diabetes is not well controlled despite being planned for surgery soon within the next 2 months. This is a well-educated english speaking patient. His FBS was 15 and HBA1C was > 10%. Thus I advised him to adjust his insulin dose by himself by educating the patient to monitor his blood sugar at home regularly. I also managed his gout accordingly. 2 weeks later, he came back to see me and what he told me really irritated me. It seems that the MO in the KK refuse to see him since he had seek advise from a private consultant. He claim that the patient must only listen to him!! I wonder why is the blood sugar not well controlled then?  Then I realised another stupidity that this MO is doing! When I looked at the little green book that all diabetics carry, I noted that his so-called “FBS” was always between 4-6.0 mmol/L while his own home GM monitoring was above 10 mmol/L all the time.

So I asked the patient ” Do you go fasting when they take the  blood? ”

Answer:  ” Yes and I also take my insulin before I go to see them???? WTH!! no wonder his blood sugar is low when he goes to KK. Sometimes, he even gets hypoglycaemia symptoms while waiting to take blood.

Is this arrogance or stupidity?

2) A 38 weeks pregnant mother was noted to have IUGR by a KK MO. She was referred to the specialist clinic of a GH. Patient’s referral letter was seen by a MO at the clinic and given appointment in 2 week’s time!! WTH, by then she will be 40 weeks pregnant. Even me, who had not done O&G for 15 years, knows that IUGR need to be delivered by 38 weeks! The patient was shocked and came to my hospital for opinion.

3) A 30 weeks pregnant mother was diagnosed by a private consultant to have Placenta Praevia Type 2 with previous scar, possible placenta accreta was considered. She was referred to a GH after spoken to the MO on call. Now she is 36 weeks pregnant and no proper plan has been made for her. In fact, she has not even seen or followed up by any specialist up to today. Only once it was written ” discussed with DR so ….so” . Such a high risk patient being followed up by MO with no proper delivery plan??? what the hell is happening?

4) A 20-year-old boy who became paraplegic after a MVA was admitted to our hospital for UTI sepsis (Pseudomonas MRO organism). He was on halovest. He was started on Sulperazon and the fever settled on 2nd day. He had appointment at GH the next day for removal of halovest. Our Ortho consultant wrote a letter to the GH doctor to admit this patient and con’t the antibiotic for atleast another 4 days. When the patient saw the doctor at GH, the letter was read but just thrown to the side. The halovest was removed, T unasyn was prescribed and the patient was not admitted. 3 days later, fever spiked again and readmitted at my hospital. Despite a letter from a private consultant, the opinion was ignored! Now, the patient has to spend more money!

 Some how I feel that the newer generation of doctors and even specialist are becoming more uncaring and only interested in finishing their work and going back home. This, along with arrogance is screwing up the system. However, they don’t seem to realise their stupidity and the fact that patients are getting smarter. Sooner or later, lawyer’s letters going to reach their doorstep and the government is not going to cover you!

The letter in the Star below is well written, http://thestar.com.my/news/story.asp?file=%2F2011%2F11%2F27%2Ffocus%2F9978991&sec=focus. I am not sure why so much attention is given to these housemen. I presume that the government knows what is coming. So, before the storm comes, better give these doctors some goodies. As someone said in this blog that the honeymoon period may just last another 2-3 years before everything start to fall apart. In fact at this very point, SPA is asking MMC to review the need for compulsory service as they may not be able to provide job to all graduates in another 2-3 years time. Housemanship will be given on contract basis. Dr David Quek has confirmed this as in my earlier blog  posting (https://pagalavan.com/2011/11/17/for-future-doctors-the-standards-of-medical-education-in-malaysia-and-its-acceptability-by-david-quek/)

From what I gather, the medical officers (MOs) are being burdened to do almost all the ward work now,  as the housemen keep changing due to the shift system. Basically, MOs have become HOs nowadays withour any extra benefit.

I also like this comment which appeared in my blog today which is entirely true and has started to happen:

With Malaysia’s mediocre housemen, comes a generation of mediocre medical officers, training even more mediocre housemen.

With Malaysia’s mediocre medical officers, comes a generation of mediocre master’s students or MRCP holders. Especially if there is a pressure to open the floodgates to specialist position.

With Malaysia’s future mediocre specialists, why will Malaysia not recognize other Malaysians who did their specialization overseas? It should be a joy for Malaysia that Malaysians with Masters (Sg), who went through proper well constructed training program, to come back to Malaysia to serve.

Maybe the residency system is too fast tract? But I don’t see how Malaysia’s 2-3 patients per houseman, shift system without consultant ward round, 30-40 houseman per ward etc can be any better.

As they say, many times, the desire to learn is environment dependent.

Housemanship is good training

I AM amused by all the fuss about housemen (HO). I have served enough years in a government hospital to have seen “enough”.

Remembering my time as a houseman, I have to say it was a very crucial learning phase in my career.

Fresh out of medical school, I was given the responsibility to be in charge of every patient in the ward. It didn’t matter that we had three housemen, two medical officers (MOs) and one specialist/consultant in the ward.

Each houseman had to keep tabs of every patient’s progress, on top of “clerking” new patients, carrying out orders and performing procedures.

I can’t remember the hours I clocked in per week, and nobody cared. Work had to be done as we were dealing with people’s lives.

I didn’t have my parents writing in to complain to the Health Minister or the director, saying that I had been overworked or deserved better incentives.

We did up to 10 on-calls per month and the allowances were quite pitiful that some of us didn’t even bother submitting our claims.

I still had leisure time for sports and family, although it was not frequent. But I didn’t mind as the experience gained during housemanship helped me throughout my service as a MO.

Now, we have a lot of housemen. But is there any change in delivery of healthcare?

There are so many of them in a ward that you wouldn’t notice if some are absent. They have a “couldn’t care less” attitude when on duty, lack of respect or teamwork and most of all, behave like schoolchildren. Imagine a specialist having to do a roll-call daily.

They do not take the initiative to learn hands-on, examine as many patients as possible. They are so calculative to the point that a name list has to be used, just so every houseman will have to clerk in new patients according to turn.

Many a time, a ward in a major general hospital can have an average of 40 patients. So, this makes life easy for the houseman – only review three patients and no need to know everyone of them.

Imagine how clueless they are when doing ward rounds with the specialists. On top of that, orders made in the morning are not carried out, with the excuse “I thought so and so was doing it”.

So, needless to say, big numbers don’t do well if work is still not done.

Given the poor performance of many housemen, getting extended in a posting is a norm nowadays. And they are also “stripped” of many responsibilites due to incompetency for fear of patients’ safety. And they are enjoying better salary scales and promotion.

All the fuss about the HO has gone overboard. Does anyone care about the MO or specialist? For those who work in a government hospital, they will know the MOs are the most stressed out, unappreciated and underpaid lot.

Their duties involve every patient’s medical management, carrying out procedures, attending emergencies, outpatient clinics, escorting ill patients, making referrals, being on call, supervising housemen, attending continuous medical education activities and studying for a postgraduate degree, etc.

Most of them at that point in life would have settled down and started a family. They have to sacrifice time with family due to work commitments.

So, it doesn’t help that only housemen are pictured as the poor deserving lot when we compare work quantity, responsibilities and sacrifices.

Housemen are meant to work for their own good. The more time spent voluntarily (or involuntarily) working will definitely build their foundation, and also character.

They will be better MOs and specialists after that. Pampering them now is not doing them justice. And I would also like to remind all parents of budding young doctors, not to live in the clouds.

Graduating from medical school isn’t such a big deal anymore. It is how these young doctors take it from there that matters most. I rest my case.

POOR MEDICAL OFFICER,

Kota Kinabalu, Sabah.

 Since I started blogging in January 2010, I brought up various issues regarding the standards of medical education, commercialisation of medical educations and oversupply of doctors by 2015. Many did not believe what I had said and some even accused me of being selfish, trying to save my rice bowl and preventing people from becoming doctors. The aim of my blog is to educate the public and budding doctors regarding what being a doctor is all about as well as the current and future prospects of doing medicine. You should never do medicine for wrong reasons.

2 days ago, my blog was quoted by a writer in Malaysiakini (https://pagalavan.com/2011/11/15/malaysiakini-storm-is-coming-for-our-medical-profession/) who even borrowed my title. Today, I was quoted again by Dr. David Quek who had given an excellent speech at the Medico-Legal conference in KL http://myhealth-matters.blogspot.com/2011/11/standards-of-medical-education-in.html. I was actually invited to attend this conference but due to work commitments, I could not attend. Dr David Quek is a MMC council member and immediate past president of MMA. He is the best person to tell us  all, that what I have been saying all this while is coming soon………………. Please see the highlighted paragraphs

ON 22/11/2011, I will be interviewed by Astro regarding the prospect in doing medicine in this country. It will be in Tamil to educate the Indian population in this country. It may be hired on air somewhere early next year. Malaysian Nanban will also be writing an article on medical education by quoting my blog.

The Standards of Medical Education in Malaysia and Its Acceptability

 
The Standards of Medical Education in Malaysia and Its Acceptability
Dr. David KL Quek,
MBBS, MRCP, FRCP, FAMM, FCCP, FASCC, FAPSC, FNHAM, FACC, FAFPM (Hon.)
Immediate Past President, Malaysian Medical Association (MMA)
 
(Lecture presented at the Medico-Legal Society of Malaysia Conference, Royale Chulan Hotel, Kuala Lumpur, on 16 November 2011)


Glut of Medical Graduates—Too Many, Too Soon…
The past 5 to 10 years have been a watershed period for medical education in the country. During this time, Malaysia has embarked on an ambitious if misguided (in my opinion) approach to rapidly attaining ‘self-sufficiency’ in health care providers for the nation’s perceived needs and demands. For doctors, it was finally announced that there is now a directed plan by the government to try and achieve a doctor-population ratio of 1:400 from the current (2010) 1:903.
 
To achieve this, some 34 medical schools have been now licensed by the Ministry of Higher Education (MOHE), with almost 50 medical programmes (these include public medical schools teaming up with other foreign or local medical schools to form for-profit private joint medical programmes). The objective is to generate the requisite medical graduates to quickly fill in the projected and computed vacancies for the various public sector health facilities. The ultimate goal is to become a country with the so-called ‘recognised’ developed status doctor-population ratio of under 1:400. And we aim to do this in a short span of under 10 years—by 2020!

By comparison, the United Kingdom has some 32 medical schools for a population of 63 million, producing some 7,500 medical graduates per year. It is good to remember that the UK has had a long hallowed tradition of excellent medical services and education for centuries, with an extensive cohort of ready-made clinical teachers, professors and academicians. We are just about 45 years since we began our first medical programme at the University of Malaya, in 1965.
 
In UK, the annual output of medical graduates is around 7,500 and they are trained in 140 hospitals; in Australia 3,400 graduates are trained in 60 hospitals; in Hong Kong, 350 graduates in 13 hospitals; and in Singapore 150 graduates in 4 hospitals. In Malaysia, 2008, there were 2,274 graduates undergoing training in 38 hospitals and, since then, the number has increased tremendously, so much so that the Ministry of Health has had to increase the number of accredited hospitals for housemanship training, barely scraping by with sometimes just a single clinical specialist for each discipline, at more remote district hospitals.
 
 
 
 

And the truth is that we really don’t have a happy history of strong medical educational expertise and consistency of academicians; most of our senior and experienced medical specialists and professionals are in the private sector, or they would have migrated overseas. (It is estimated that as many as 40-50% of Singapore’s health service personnel are manned by Malaysian medical graduates!)

 
A few dedicated senior doctors are in our medical schools, but most are driven and run by relatively ‘young’ post-graduates or even specialist in training, whose ability to impart and inculcate ethical healthcare values and inspiration for compassionate care may be untutored, wanting or uninspired.
 
(I would at this juncture like to apologise to our younger colleagues out there, that this is not a disparaging remark to belittle their efforts at medical education or their skills—age and seniority are not requisites for medical excellence, for sure. Indeed when we are young, hungry, and foolish even, we tend to have the best and most aggressive approach to learning and hopefully teaching special skills—“see one, do one, teach one”.<!–[if !supportFootnotes]–>[1]<!–[endif]–> I began as a lecturer at the age of 29 years, and I fully recognise that we can all be good dedicated teachers, when we choose to become one—yet there is no denying that experience and seniority helps create a sense of stability and perhaps more importantly, ethical balance and professional equipoise, particularly in the field of medical education and the hugely important responsibility and privilege of training medical professionals!)
 
Yet by 2020, we are targeted to produce some 5000 medical graduates every year for our projected population of 35 million, excluding those others who might be returning from foreign medical colleges. This is by any measure a humongous number of new medical graduates, which any middle-income country can ill afford to sustain or worse to develop a sensible program at accommodating the requisite progressive training of young interns or even to provide a quality health service!
 
 
Table 2.4.: Number of Annual Practicing Certificates Issued
According to State and Sector, 2007 to 2009.
STATE
 
2007
2008
2009
Public Sector
Private Sector
Public Sector
Private Sector
Public Sector
Private Sector
KUALA LUMPUR
2,239
1,762
2,590
1,881
2,797
1,952
LABUAN
18
16
12
17
12
17
PUTRAJAYA
254
9
257
10
294
10
JOHOR
612
981
752
1,041
933
1,072
KEDAH
446
458
484
483
580
482
KELANTAN
637
209
784
207
926
218
MELAKA
306
378
322
363
374
406
NEGERI SEMBILAN
354
341
401
401
532
372
PAHANG
340
355
440
378
489
385
PULAU PINANG
514
874
559
938
683
960
PERAK
662
803
759
835
924
854
PERLIS
95
28
120
28
139
38
SELANGOR
1,198
2,337
1,393
2,508
1,692
2,624
TERENGGANU
260
166
266
182
335
193
SABAH
462
342
592
358
696
379
SARAWAK
471
357
543
378
605
382
TOTAL
8,868
9,416
10,274
10,008
12,011
10,344
GRAND TOTAL
18,284
20,282
22,355
<!–[if !supportEndnotes]–>


Malaysian Medical Council—Annual Report 2009
 
By 2011, we suddenly realized that we had taken on more than we could chew, literally! And this is not simply because of the huge financial burden of reimbursing these young doctors; almost double that number from just a few short years before! Since 2008, there was an unprecedented hike of public sector doctors jumping from 12,000 to almost 21,000 by early 2011, which appear to totally overwhelm the capacity of the public sector facilities to cater to this sudden influx of so many medical graduates. This glut has placed at severe risk the quality, the consistency and the efficiency of apprenticing these young trainee doctors!<!–[if !supportFootnotes]–>[2]
 
This unforeseen supply glut (together with the recent introduction of the 2-year foundational housemanship period) has created a bottleneck of poorly anticipated training or residency programmes.<!–[if !supportFootnotes]–>[3]<!–[endif]–> We have now a reversal of the ratio of public vs. private sector doctors, by more than 2:1 (~21,000 vs. 10,500)!
 
Houseman training hospital wards are now awash with white coats of medical interns (some as many as 50-60 per shift, per department!), scampering about with somewhat aimless, under-instructed and under-prepared purposes. Harassed and hassled medical officers, registrars and specialists now have great difficulty remembering even the names of their charges and most cannot guarantee the adequacy of the proctor-apprentice contact time relationship.<!–[if !supportFootnotes]–>[4]
 
 
What’s the Beef on Medical Education?
At the risk of sounding self-important and elitist, I would venture to state that the medical graduate is expected to be different from that of other professions, including our counterpoint nemesis—the lawyers! Medical education has by long tradition been exceptionally controlled and regulated.
 
Our ethical and professional boundaries are jealously guarded and inculcated because of our singular privilege of exercising our ‘bedside’ manners i.e. having expected and unimpeded access to our patient’s medical histories of symptoms, their innermost thoughts, secrets and also that special license to bodily contact and intrusions i.e. the medical physical examination, and the mental examination.<!–[if !supportFootnotes]–>[5]<!–[endif]–>
 
This traditional ritual is more than simple routine. It is now considered as an integral exercise, which can reinforce and enhance the physician-patient encounter and relationship, even if there is that constant unequal tension of antipodal opposites—that paternalistic giving vs. the pliant receiving and the surrendering of one’s innermost self to some extent. However, this dynamic is now changing, with greater patient empowerment these days.<!–[if !supportFootnotes]–>[6]<!–[endif]–>
 
This discrepancy of the doctor-patient relationship and asymmetric privilege carries immense responsibilities, self-control and conscientious self-abnegation on the part of the physician, the doctor. This concept has to be incessantly inculcated so that the physician’s hitherto uninitiated ‘blank slate’ mindset becomes habituated toward embracing this professional ethos. Of course we expect that the acquired medical professionalism and skill must be of a certain ‘standard’, be Hippocratically-modeled and be universally acceptable!
Thus, it is not surprising that we expect stringent and well-defined clinical pathways and regulatory mechanisms which are directed toward ensuring patient safety, reducing medical errors, safeguarding against potential physician abuse, while at the same time also addressing or ameliorating medico-legal concerns.
 
Students under training are rarely allowed to practice independently on their own, unless rigorously supervised. Thus, medical students have very limited hands-on experience, while in medical school—they are expected to have closer and greater ‘hand-holding’ guardianship and proctorship. Hence, medical schools must adhere to the mandate for adequate and comprehensive clinical material as well as proficient teachers! So we need good teaching hospitals, clinics, wide range of disease or illness spread, with wide spectrum patients, as well as good experienced and dedicated teachers and professors!
 
All medical graduates are expected to further hone their experience and skills in internship and residency (medical officer) programmes following graduation, before they can be fully registered as medical practitioners and certified to practice autonomously. Depending on the discipline or specialty that one wishes to pursue, the duration of residency or apprenticeship programme varies. Even then for some highly specialized disciplines, post-specialist experience (and ongoing further training) is critical to ensure the highest standards of skills required to function as acknowledged experts. It is a travesty of good apprenticeship; if the new intern is left on his or her own device to muddle through what is probably the most critical formative period of the doctor’s career.
 
It is no longer acceptable that sporadic exposure to some esoteric or mundane ailment will do for the young learning doctor, most training hospitals and institutions are now insisting on greater structure and more hands-on supervised approaches.<!–[if !supportFootnotes]–>[7]<!–[endif]–>
Our unique professional learning-teaching structure dictates that the fresh medical graduates would need more in-depth practical training and closer supervision. Clearly this is crucial because in many instances we are dealing with extremely narrow tolerable margins of errors and possible life and death encounters. While no doctor is infallible, medical mistakes and lapses are not readily acceptable options, and the consequences are too dire for society or the patients and/or their families to bear.
 
Each and every medical graduate must therefore, experience that arduous if rigorous and preferably well-structured apprenticeship-internship programme, and be personally certified as safe and competent by a host of supervising seniors, to ensure that the final product is as sound and safe for our Malaysian rakyat, or for that matter, for any other patient anywhere around the world!
However, it is also increasingly clear that haphazard and poorly planned approaches to instituting change and innovation can lead to severe disruptions of service and training within health systems, as recently experienced by the United Kingdom’s hurried implementation of the so-called ‘Modernising Medical Careers’ initiative.<!–[if !supportFootnotes]–>[8]<!–[endif]–>
 
In 2002, there was an attempt to transform postgraduate medical education and training in the United Kingdom. This ill-fated initiative called “Modernising Medical Careers” plunged the entire system of training application and implementation of junior doctors into complete disarray, with many good and qualified trainees failing to get job interviews. This heavily criticized debacle lasted some years until the Tooke Report in 2008 highlighted and recommended some 47 rectifications to offset the weaknesses of this scheme.<!–[if !supportFootnotes]–>[9]<!–[endif]–>
 
Thus, transformation of health care structure, training and systems need gradual progressive initiatives rather than revolutionary frissons of disruptive madness, even if well-intentioned!
Let’s return to the question of medical education for our nation’s needs.
 
Foreign and Local Medical Schools Malaise
I am sure that most of us are aware that we have nearly as many Malaysian students studying abroad as at home for a medical degree. That many young Malaysians and their parents hanker for such a tertiary education in medicine is legendary—year in year out, we have vociferous complaints of inadequate medical seats for so many of our aspiring young students. Many aspirants unfortunately do not fully comprehend what it really means to want to become a doctor. Many too would find the cheapest, perhaps the easiest way in which to achieve this result, that they become vulnerable to the untested promises of so many medical programmes, which are now available to them!
 
What irks us is that there have been mounting complaints that some of these very questionable foreign medical schools have educational programmes that have been formed purely as business concerns. These medical programmes have blossomed of late, to cater for the lucrative foreign medical students from third world countries, or as luck would have it, even from middle-income nations such as Malaysia. Worse, the end product i.e. the foreign medical graduates appear to be of dubious quality with grossly inadequate clinical training and very divergent foreign experiences.
 
We have Russian, Indonesian or Ukrainian universities offering medical programmes strictly for foreigners in the English language just for the sake of it, when many if not most of the teaching staff have problems even speaking, much less mastering the English language. Medical graduates are expected to leave upon graduation and not practice in the host country! So, one wonders as to the commitment and trustworthy responsibilities and duties of such medical schools!
 
Whether the standards, communication skills and didactic quality of these dubious medical schools are as good as expected, is therefore difficult to determine; although on paper, the programmes appear to meet the minimum standards of most medicals schools around the world. Diploma paper mills are often more attractive on the surface and self-claims, than its true worth in depth and practice!
 
So for parents and students wishing to invest in such medical programmes, please seriously reconsider the options, it’s not just the medical degree from ‘any’ university, but ‘the’ prestige and quality of the medical university or college that truly matters!
 
These concerns also apply equally to some of the local private medical schools, which have sprouted up recently. Our own mushrooming newer local medical schools and programmes unfortunately also appear to suffer such predicaments.
Therein lies the difficulty for quality assessment of these programmes, and the Malaysian Medical Council faces an unenviable dilemma of having to balance a hard-nosed strict sanctions approach to deny or to approve such standards based on a minimum of requirements, and then possibly sacrificing some quality parameters, or earn the wrath of parents, medical school agents and politically-linked investors/detractors.
 
 
The formation of these newer medical schools are more often than not, politically motivated—election promises by the government as pork barrel quid pro quo. It has become an accepted norm that every state should have at least one medical school.
The public wants this, so the government complies, notwithstanding the fact that the requisite standard ground rules cannot be applied and that fulfillment of time-honored quality cannot be assured. This leads to the ‘compliant’ lowering or ‘adjustment’ of the minimum standards for establishing these schools. The pressure is to have as many medical student numbers and intakes as possible to cater to the demand rather than to worry about the quality of the medical graduate, or the capacity to deliver in terms of teaching staff and the necessary appropriate standards of excellence.
 
A Recent Example: Recently a local private medical school has been set up with just one professor of surgery, and 2 associate professors of orthopaedic surgery and obstetrics. Others recruited were young trainee lecturers on a lecturer-training scheme as part of the school’s postgraduate programme. Yet, the ‘standard’ paper work detailing the syllabi and the course programme appear intact and adequate. There are also ‘sufficient’ teacher to student ratios, based on arbitrary naming and recruitment of ‘teachers and instructors’ whose qualifications and experience are undisclosed. Can just about anyone become a medical school teacher or professor, these days?!
 
So theoretically, this program passed muster and was duly awarded the license by the MOHE, as well as the temporary recognition to begin the medical undergraduate programme, by the MQA and MMC. There are just paper plans of where these students would be placed for clinical teaching and in which hospitals, which as many of us know, are already under siege from the surfeit of medical graduates already present! There are no plans to build a dedicated teaching hospital; and even if there was, this attempt would be fraught with difficulties of staff and personnel shortage as well! The brutal truth is that such a piecemeal slipshod medical school starting off this way can at best be described as incredible—perhaps only possible in this nation!
 
Indeed this has been the trend over the past few years of recruiting medical teachers in as nonchalant a manner as possible. Isn’t this a travesty of our expected medical excellence when it comes to medical teaching? Isn’t this a shame that it is now acceptable that anyone will do when it comes to being considered as medical school teachers—what happened to the concept that only the best and the most academic doctors are recruited as teachers and professors? How would the finished product of medical graduates be, if and when the teachers teaching them, are as mediocre or as uninspiring as the basis of their lacklustre recruitment has been?
 
Non-clinical teachers (many not registrable as doctors in this country to practice) are imported from our neighbouring nations to fill the quota of our chronically short teaching staff. Young professors are elevated, as are instructors promoted, without adequate quality assurance standards, to simply provide the minimum teacher-student ratio. Sometimes these are contracted on part-time ad hoc basis, and tasked with scheduled but unregulated point-of-contact teaching hours, which short-sell the impact of the teaching quality. Patient simulators and simulated clinical teaching are more the norm than real life student-patient contact.
 
Thus, we hear of anonymous complaints of disparate and substandard teaching and learning experiences. Many students are left on their own to muddle along, in what are increasingly known as “self-learning” modes and even that touted catchphrase of “instilling of self-responsibility and maturity”! Except that many of our young charges are not quite mature or ready enough for such unsupervised learning! But perhaps, I wrongly underestimate them, in which case, I humbly apologise…
 
But sadly, unless the student is exposed to better medical schools and teaching, they would not have known any better. My own niece, who was enrolled in one local private medical school for one semester before transferring to the National University of Singapore, faced a huge educational and cultural shock! The quality of teaching and programmes are worlds apart, but luckily she is coping well because clearly NUS did their homework when assessing which exceptional student to accept into their very high standard medical school!
 
But alas, do our medical students have any recourse to complain? I fear not, because there is simply no mechanism to do so; neither is there, any straightforward comparison of quality and standards—ignorance is bliss, so it seems. Thus, caveat emptor is the buzzword!
Whereas some of our neighboring universities are pushing their standards higher and higher, while chasing the globalised expectations of excellence and prestige, we in Malaysia appears to be doing the opposite—just provide the seats because there is great demand, produce the numbers, and let the quality deliver itself, as if economics alone would suffice to temper the emboldened but invisible hand of the free market for profits!
 
Conversely, and out of sync with many developed nations around the globe, our students are clamouring for more and more medical seats. The lure of becoming a doctor appears an unquenchable one for many a young Malaysian chasing that vocational dream to become a professional, with a supposedly assured job post-graduation. The oft-painted picture that the doctor would not starve and would almost always be assured of having a decent, somewhat respected, even luxurious quality of life, remains the colour-blinded vision and dream of many an aspiring student! Sadly for many, the reality is quite the opposite. In the near future, this could become a nightmare!
 
So, Can we do better?
It is clear now that with the ever-increasing numbers of medical graduates coming on-stream, there is an urgent and compelling need to systematically address their training-internship programmes, so that there is sufficient work and experience which can be imparted, shared or taught. There has to be more structure and planning, and less ad hoc piecemeal slotting into whatever vacancies there are to be had.
 
Teachers, proctors and supervisors have to be identified and their job descriptions clearly spelt out so that proper logbooks, minimum professional tasks and learning skills can be properly taught, documented and approved. The objective must be to ensure that at the end of each posting to a discipline, the house officer would be certified as competent in some minimum core skills and also be safe as an independent medical practitioner, ready to embark on to another level of his or her career.
 
The MMA has been urging the training hospitals to ensure that there is a better-defined career path for each house officer or trainee. After going through the mandatory rotations, there should be mechanisms to allow the trainee to embark on a planned rather than a haphazard chancy career development pathway. It is unfair to simply slot these freshly brewed medical officers into every available vacant discipline just to fill them, although of course some compulsory distribution to rural or remote postings would still have to be worked into the system as part of their national service.
 
But simply jostling these young medical officers into vacant and unpopular service areas without much supervision is also highly irregular, even irresponsible, although this may be inevitable, for some. For those brighter trainees with clearer goals and determination, i.e. those who aspire for specialist training, they can be encouraged to take and quickly pass preliminary specialist examinations, so that they may be placed on fast track toward specialty training opportunities. Of course those who volunteer or who have been earmarked for remoter postings should be given priority to choices of specialty or advanced career paths, upon stipulated return.
 
Unfortunately our available seats for post-graduate specialist training are quite severely in short supply. Annually our major university and hospital trainee posts number less than 800, which means that increasingly, the greater majority of medical officers completing their internship, would be left by the wayside of unfocussed and directionless service. But what do we do with these exponentially growing numbers, which will be the majority of these unplaced or misplaced junior medical officers?
 
Already enough young trainees have been querying if there are indeed sufficient places for them to train or to work towards some form of specialist training—many fear rightly that there would not be enough places, and that competition for the rare postgraduate programmes, severe.
 
We must recognize that such unprecedented numbers of medical graduates place a severe strain on the available system for such postgraduate medical training. We simply would not be able to cope and a time will surely come when, medical officers would have to compete even for simple service jobs. There may be no guaranteed placements with either internship programmes or any other programme!
 
The time may come when fresh graduates might have to apply and wait for vacancies, and they may also be selected based on other criteria such as graduates from more prestigious medical schools, those with better grades or honours, those with better testimonials from teachers/professors, or worse, those with political strings and cables!
 
Already, recently, the Health Ministry and Public Services Commission have asked the MMC to seriously reconsider the necessity for compulsory service for our medical officers, principally because of the huge number of interns completing their service.
 
In June this year, house officers are no longer employed as permanent service civil servants, but instead as contract workers. Thus, their forward service as automatic medical officers would no longer be guaranteed. In October this year, the ongoing glut of house officers has led to the MOH towards embarking on a mandatory rotational shift basis of work and training—no longer will overtime be paid, but a fixed shift allowance! These are the signs of our system bursting at the seams!
 
Why is shift rotation unacceptable in our current service of training house officers?<!–[if !supportFootnotes]–>[10]<!–[endif]–> Because, as of now, there is no mechanism of ensuring that the quality of supervision and teaching can be consistent, especially for those who have been earmarked for nocturnal shifts. Such ‘graveyard’ shifts are notorious for lack of senior doctors reliably being available for attending to the many patients presenting in the night or early hours. There is also fear of lack of continuity of care both for the patient and the intern, the latter’s learning skills may be curtailed by disjointed passing over of cases and patients to temporary shift-empowered trainees—transitional responsibilities are known to lead to greater missed diagnoses, mishaps and errors.
Despite such serious concerns, which have been raised by many senior physicians, the MOH has seen fit to push forward this major shift in practice! For many of us doctors, we are appalled that this has come to pass. Such changes are not for the betterment of the houseman training programmes, but simply to stop gap and whittle down the yawning financial and administrative bungles, which have resulted from such an explosive medical graduate glut!
 
If there had been more planning, this could have been avoided. We could have transformed more controlled numbers of medical graduates into more competent doctors by ensuring that we have in place systematic training modules for general or family practice, emergency medicine, administration and health management, public health, etc. But we must get these administrative steps in place before these unwieldy numbers overwhelm us totally!
 
Thus, there must be an urgent moratorium not just on the number of medical schools, or programmes, but also the number of medical student intake or graduates. The rampant production of medical graduates must be drastically checked to ensure that only the best and most well equipped can be allowed to continue. No medical school should be allowed to arbitrarily increase its intake or output, and neither must there be 2 or 3 batches of intake, which makes a mockery of good or even adequately high quality medical education, both for undergraduate and postgraduate programmes.
 
Recently, a senior medical specialist and prolific health commentator, Dr. L. Pagalavan<!–[if !supportFootnotes]–>[11]<!–[endif]–>,<!–[if !supportFootnotes]–>[12]<!–[endif]–> has proposed the following, and this is worth re-emphasising:
 
Tactics that control the number of fresh graduates entering the local workforce
<!–[if !supportLists]–>• <!–[endif]–>Continuous reevaluation of future requirement for health workers.
<!–[if !supportLists]–>• <!–[endif]–>Controlling the number of Malaysians being admitted and graduating from medical schools. This can be achieved through:
<!–[if !supportLists]–>◦ <!–[endif]–>Creation of a body to oversee the quality of medical education, the functions of which may be similar to the Council on Medical Education in the United States.
<!–[if !supportLists]–>◦ <!–[endif]–>Introduction of standards to improve the quality of medical education, e.g. requiring a basic university degree before acceptance into a professional degree program (as in some parts of the world), establishing minimum expectations in a medical curriculum, and a minimum number of full-time medical faculty.Following the Flexner Report which advocated these changes (and more) in similar circumstances to the present in Malaysia, a large proportion of medical schools in the United States merged or closed, and the average physician quality improved significantly.
<!–[if !supportLists]–>◦ <!–[endif]–>A standardized examination for all newly graduated medical practitioners entering the workforce.
<!–[if !supportLists]–>◦ <!–[endif]–>Review of requirements for admission and graduation.
<!–[if !supportLists]–>◦ <!–[endif]–>Review of school recruitment practices.
<!–[if !supportLists]–>• <!–[endif]–>Manage student and parent expectations.
 
All of these points, I have already alluded to in my above discussion. The ball is strictly at the feet of the Ministries of Health and Higher Education.
What do we want or wish for? Just the numbers game, or should we ensure more importantly, the product i.e. quality medical doctors, and ultimately, the safety of our populace? There must be a better alignment and cohesion of purpose and vision, and not just reliance on whimsical bureaucratic or political expediency!
Who would you rather have at the end of the day to look after you when you are ill, when you are older and who would you perhaps entrust the healthcare of your children, your loved ones? Just a barely competent inadequately trained doctor, or the slightly stressed, overworked but experienced and highly skilled one?
 
Conclusion
The standards of our medical education are falling. This is an unacceptable trend, which should not be allowed to continue. If we do not take drastic remedial steps and actions to stall this slide, we might see a deteriorating climate of healthcare services in the country, with possible lowering of our medical professionalism and our clinical expertise as a whole. We might be reduced to the standards of some of the third world countries’ health services, where excellence is a rarity than a norm.
 
We could see a decline in our competitiveness, our competence and a deteriorating belief in ourselves, as a developed nation—perhaps to be bogged down once again in a quicksand trap of mediocrity and ‘tidak apa’ lackadaisical mindset. We might soon be having so many poor quality doctors and medical graduates who may be unemployed, even unemployable, and not trusted to be good enough to be our healthcare providers!
 
Potentially, there could be greater chances of endangering of patient safety and lives, for medical mishaps and errors, and greater risks for medico-legal challenges. Finally, the quality of our health service could deteriorate so much that our routine services would be called into question, with possibly the skeptical questioning of the integrity and foundations of our health service. Instead of trust in our health service, we could see the reversed medical tourism of more and more of our own citizens to other neighbouring countries with perceived higher standards of care and excellence of service!
 
Disclosure:
I am the immediate past president of the Malaysian Medical Association, and have been arguing against the glut of medical schools and graduates in the country. I am also a 3-term elected member of the Malaysian Medical Council (since 2004—2013), where despite our independent stance as individual autonomous members, we have to abide by collective decision-making and policy determinations, as well as to respect certain Official Secrets Act mandates.
 
I have taught undergraduate medical students at the Universiti Kebangsaan Malaysia (National University of Malaysia) from 1985-1991. Since then, I have been actively involved in post-graduate teaching in cardiovascular medicine as well as in medical professionalism and medical ethics.
 

References: <!–[endif]–>

 

[1] Patricia J. Numann. See One, Do One, Teach One. J Fam Practice online. Contemporary Surgery (Editorial). http://www.jfponline.com/Pages.asp?AID=293 (Accessed 2 November 2011)
[2] Loh Foon Fong. Houseman Glut: Too many new doctors and too few hospitals to train them, in The Star, Saturday, 27 November 2010, pgs 1, 4.
[3] MMA Press Statement on the Extension of Housemanship to 2 years. August 4, 2009.
[4] Richard Lim and Loh Foon Fong. Cleaning house. The Star, 12 December 2010.
<!–[if !supportFootnotes]–>[5] Abraham Verghese, Erika Brady, Cari Costanzo Kapur, and Ralph I. Horwitz. The Bedside Evaluation: Ritual and Reason. Ann Intern Med. 2011;155:550-553.

[6] Jerome Groopman. How Doctors Think.Mariner Books, Houghton Mufflin Company, New York, 2008.

<!–[if !supportFootnotes]–>[7]<!–[endif]–> Tan TC, Tan KT, Tee JCS. An End to “See One, Do One and Teach One” Residency Training Programme – Impact of the Training, Education, Surgical Accreditation and Assessment (TESA) Programme on Medical Care and Patients’ Safety. Ann Acad Med Singapore 2007;36:756-9. www.annals.edu.sg/PDF/36VolNo9Sep2007/V36N9p756.pdf (accessed 28 November 2010)
<!–[if !supportFootnotes]–>[8]<!–[endif]–> Department of Health. Unfinished Business – Proposals for the Reform of the Senior House Officer Grade. London: Department of Health, 2002.
<!–[if !supportFootnotes]–>[9]<!–[endif]–> Department of Health. Implementing the Tooke Report: Department of Health Update. London, DS, November 2008
<!–[if !supportFootnotes]–>[10]<!–[endif]–>Malaysian Medical Council’s stand on issues raised by the YDP at the MMC meeting on 12/04/11.
<!–[if !supportFootnotes]–>[11]<!–[endif]–> Pagalavan Letchumanan. For Future Doctors: Physician Workforce Planning in Malaysia: Better Coordination Needed, July 27, 2011. https://pagalavan.com/2011/07/27/for-future-doctors-physician-workforce-planning-in-malaysia-bettercoordination-needed/ (accessed 08 Nov 2011)
<!–[if !supportFootnotes]–>[12]<!–[endif]–> Flexner A. Medical education in the United States and Canada: a report to the Carnegie Foundation for the Advancement of Teaching. New York: Carnegie Foundation for the Advancement of Teaching, 1910.
 

Some times, I wonder whether our DG knows what he is talking about http://www.thesundaily.my/news/209582. Does he know what is happening  on the ground? Firstly, we do not have enough specialist to supervise all these housemen. Secondly, many of the HODs are not interested to extend the training of the housemen. They do not want the headache of doing more paper work. Thus the saying is ” get him out of my department, no point extending as it won’t make any difference etc etc”  I must say that these HODs are selfish and one day these same doctors will land up in your department! This is one of the reason why you see almost 95% of the HOs passing out, on paper! HODs are not just bothered as long as the HO is out of their department and not their headache anymore. Only very few HODs conduct exit viva and proper assessment of housemen. Many of the HODs who use to extend housemen are not in MOH anymore, either retired or left to private sector.

I really don’t know what our DG  means by training ! There are just too many housemen with too few specialist to supervise. The shift system only makes the situation worst by even less supervision  as mentioned in the letter below.

I think the DG should go down to the ground and find out what actually is happening, rather than listening to the politicians. A common entry exam or an exit exam after housemanship may need to be implemented.

Continuous efforts to improve housemanship training

Posted on 16 November 2011 – 05:07am

I REFER to “Sub-standard housemen” (Nov 8). The Health Ministry appreciates input provided on housemanship training. Continuous efforts are being made to further improve the training programme of our housemen which is conducted in 41 accredited government hospitals.

Among the objectives of the programme are to further improve their knowledge, clinical experience, attitude and ability to carry out treatment procedures in a safe and competent manner. They are trained for a minimum period of two years in six major disciplines – internal medicine, paediatrics, general surgery, orthopaedics, obstetrics and gynaecology, and emergency medicine or anaesthesia, with a minimum four months in each discipline. The majority of our houseman are competent as more than 95% completed their posting within the stipulated time and a good officer will be able to complete training in two years.

On the other hand, to ensure the quality of medical graduates, the Malaysian Medical Council has set the standard in recognition of universities offering medical programmes locally and overseas, while the Malaysian Qualifying Agency and the Higher Education Ministry ensure these universities conform with standards set by the governement.

Datuk Seri Dr Hasan Abdul Rahman
Director-general of Health Malaysia

Shift system ill-defined

Posted on 14 November 2011 – 05:05am

MUCH has been said about the standard of House officers in Malaysia lately. Most of the write-ups have been rather negative.

As a doctor practising here, I have a few points to share. A patient who came to my outpatient clinic, asked: “Dr, I hear your trainee doctors from (this and that country) are not performing. Are they qualified to treat patients?” I just smiled. A colleague recently said: “I wouldn’t send my family members to doctors with MBBS/MD from (this and that country).”

Many more are extremely concerned about the performance of housemen in this country, as are parents who spend hard-earned money to put their children through medical school.

Media write-ups are gradually tarnishing the image and future of these young doctors. I agree there is much to be done to improve the training system, including filtering “sub-standard” medical schools, improving the lecturer to student ratio in universities etc. We should now at least concentrate on improving the knowledge and performance of trainee doctors.

We are seeing a trend among patients to select doctors based on which country and medical school they graduate from. There is a worrying trend of patients losing confidence in doctors trained during this period of time. This in future will have a psychological impact on the doctors themselves, causing them to lose confidence in medical practice. Remember, they spent five to six years in medical schools recognised by their own country.

Having been through the houseman system here, I should know – it was very hard indeed. The ministry’s policy of running houseman-ship training on a shift system now (fewer working hours) aimed at improving performance, might be a popular approach, but to me, is ill-defined. We can’t expect results when you compromise on the number of encounters with patients, doing fewer procedures, following fewer ward rounds with specialists and attending less CME (Continuous Medical Education). On the shift system, house officers have time, in fact, plenty of time. We should offer them re-training, re-introduce the MQE (Medical Qualifying Examination), and most importantly, early specialty training. Incentives should be given to those taking the initiative to study and obtain a post-graduate degree in a specialty. This will encourage self-improvement or at least, improve basic medical knowledge. Incentives of RM600 might be popular, but we don’t expect results.

Finally, I strongly think we should take a better approach to discussing the quality of houseman in this country.

Doctor with recognised degree (hopefully respected)
Kajang

It is interesting to see a writer who wrote an article today in Malaysiakini by quoting my blog. In fact the title of his article is taken from my blog as well. I got nothing more to say about this issue as it is very clear that we are heading for doom. Many who said that I was over exaggerating, about a year ago have to swallow the bitter pill. It is the poor rakyat who is going to suffer as the rich and influential person will go overseas to seek treatment. If they can go for physiotherapy to Australia and Germany what else can I say?
 
‘Storm is coming’ for our medical profession
 
  Keruah Usit
11:51AM Nov 15, 2011
 

There has been a recent rash of angry letters and articles in the press, detailing the incompetence and lackadaisical attitude of many of the new generation of junior doctors, known as interns or house officers.

Most writers are contemptuous about the majority of the 7,000 new doctors entering the ranks of the medical profession every year.

Some letters, on the other hand, are written by house officers or their families, complaining of long working hours and harsh treatment by specialists.

It is obvious that feelings are running high. Traditionally, most Malaysian doctors do not write in much to the press. Doctors rank among the most conservative citizens in the country.

Even when the profession was faced with the torture of 106 prisoners of conscience in Operation Lalang in 1987, most doctors remained silent.

But in recent months, like other urban, educated and Internet-savvy Malaysians, many doctors have been changing tack.

Senior doctors took a concerted stand in July against the tear gas and water cannon used in a police assault on Bersih 2.0 protesters sheltering in the grounds of Tung Shin Hospital.

NONEFollowing the arbitrary arrest and imprisonment of Dr Michael Jeyakumar Devaraj (left), one of the Emergency Ordinance Six (EO6), a large group of Perak doctors working in public hospitals looked squarely into the camera, and called for Dr Jeyakumar to be freed.

The Malaysian Medical Association (MMA), the professional body representing over half of all registered doctors, also criticised the detention without trial.

This mutiny by middle-class Malaysians augmented the efforts of Parti Sosialis Malaysia (PSM), PAS, PKR and DAP, as well as civil society groups like Suaram, Aliran, the Bar Council and religious groups, in pressing the Home Ministry to release the detainees.

Vocal debate over ‘substandard’ interns

Some concerned doctors are now warning of future disaster in our health care, caused by substandard new interns.

“The storm is coming… Commercialisation of medical education will soon affect all of us. The glut of doctors is getting worse and many of them are being under-trained,” wrote Dr Pagalavan Letchumanan, a consultant rheumatologist and prolific blogger on crucial issues in health care.

Prominent doctors argue that profit-seeking degree factories in Russia, Ukraine, Romania, Egypt and Indonesia, as well as local medical schools with low teaching standards and inadequate lecturers, have condemned thousands of house officers to a hollow career they are not qualified for, and ill equipped to cope with.

The number of medical schools in Malaysia is 35, a staggering number for a population of 28 million. This is twice the corresponding ratio for the United Kingdom, with 33 medical schools for a population of some 62 million.

Of these 35 local institutions, 18 in the public and private sectors have already passed out house officers. Another 17 medical colleges will produce graduates between 2012 and 2017. Understaffing in local institutions is endemic.

The government claims the new doctors are needed to improve the ratio of doctors to patients from the current 1:1000 to 1:400, a level typical of developed nations, by 2020.

The Health Ministry has reneged on last December’s promise of a moratorium on new medical courses.

Several senior government doctors, requesting anonymity, blame political patronage by ministry officials, in this lucrative business of producing doctors, for the huge excess of house officers.

Greed, they claim, has been the prime mover behind the proliferation of officially recognised, but substandard, medical degrees from deficient medical schools, both inside and outside the country.

But many of these same senior doctors in the public service fail to report the poor performance of some of their new interns to the Malaysian Medical Council (MMC), the licensing body.

Some supervisors dread the paperwork involved in blocking the inept doctors from being registered. Others are simply reluctant to rock the boat.

These established doctors clearly lack the mettle of more vocal colleagues, like the current MMA president, Dr Mary Cardosa, who spoke up for Tung Shin patients, and for Dr Jeyakumar.

‘Pampered and reluctant’

Several specialists tasked with training the new doctors say many of these interns are pampered, reluctant members of the profession, cosseted by unrealistic, well-to-do parents.

Firsthand accounts by these specialists indicate the average quality of interns has plummeted, even though there has been a surge in quantity.

One surgeon said he received a telephone call late one night from the angry father of an intern. The father complained bitterly that the surgeon had ticked off his daughter for a mistake, earlier that day.

hospital heart surgery patientsThe surgeon asked to postpone the conversation until the next morning, explaining he was on his way to the operating theatre, but the father kept up his barrage of verbal abuse.

A specialist in Sabah recounted an episode of a house officer going absent without leave for several days. When challenged, the young doctor claimed he had been admitted to a private hospital for a “heart attack”. A check with the private hospital confirmed it had never heard of him.

“Some house officers just don’t know the basics,” one exasperated consultant told Malaysiakini. “I was trying to teach two house officers, both of whom had been working for a year.

“I was soon reduced to asking the most basic questions. Even then, they couldn’t tell me the normal range for the heart rate. One guessed ‘60 to 80′.

“Even Wikipedia has the correct answer. They couldn’t tell me what a normal blood pressure was either.”

Another specialist added, “Some of these house officers did not make the grade to enter reputable universities for a good reason. Their parents shouldn’t have forced them to become doctors, they’re simply not interested.”

There are, undeniably, a number of bright, dedicated potential doctors in the ranks of the new house officers. But the lack of motivation among many of the interns is plain to see.

One government specialist tried an age-old trick to elicit some empathy for a patient who had been treated badly by an obdurate house officer, by asking him: “How would you feel if this were your own mother, lying here in this bed?”

The specialist was taken aback by the young doctor’s reply.

“My mother wouldn’t be in this bed. She’d be in Singapore if she fell sick.”


 

KERUAH USIT is a human rights activist – ‘anak Sarawak, bangsa Malaysia’. This weekly column is an effort to provide a voice for marginalised Malaysians. Keruah Usit can be contacted at keruah_usit@yahoo.com

Again, it has been 3 months since I wrote Part 3 of this series of topics. I had discussed the public health care system, the general practitioners and now finally, I will discuss the private hospitals. I am sure many junior doctors will be very much interested in what I am going to write as many still “falsely” believe that they are going to make tonnes of money by joining these hospitals in the future!

I am going to write about this topic in various sections of interest. Private hospitals began to appear in this country way back in 1980s. Some of the first few private hospitals appeared in PJ and Penang. Many people rushed to these hospitals for better service and faster specialist treatment compared to government hospitals. Of course, it came with a price and many had to pay cash those days as there was no such thing as a medical card. 

What is a Private Hospital ?

Private hospitals are run by businessman for a profit. There are very few private hospitals which are run by medical doctors, mainly small centres in smaller towns. Saying that, it is still a business entity and the whole idea is to make profit. They are not here to do charity work and every single thing that they use on a patient is chargeable.

Some of the smaller private hospitals are slowly being bought over by bigger corporate giants. Currently, there are 3 big corporate giants who own almost all the private hospitals in the country; Johor Corp runs the KPJ hospitals throughout the country, Parkway (Khazanah owned) runs Pantai and Gleneagles hospitals and lastly Columbia Asia Hospitals (30% owned by EPF). Singapore owned HMI runs the Mahkota Medical Centre and Regency Specialist Hospital. There are still some independently managed hospitals like Assunta, Fatimah Hospital, Arunamari etc etc.

How do the private hospital system work in Malaysia?

Private Hospitals DO NOT pay the consultant a salary. You are NOT employed by the private hospitals. This is a general misconception by many junior and budding doctors. Many still think that the private hospitals are paying all the consultants a fixed salary totalling more than RM 50K/month etc etc. In fact, many of my friends and patients also feel the same.

Private hospitals only hire consultants to run the clinics. Medical officers are employed to manage the emergency department. However, the consultants are considered self-employed. You are actually renting a room in the hospital to provide services to your patients. Your room rental can range from RM 3K to 8K per month. Your income comes from your consultation and surgical fees that you charge the patients. This is regulated by the Private Healthcare and Facilities Act 1998 which was implemented from 2006. Prior to that, we used the MMA schedule of fees. So, if you don’t charge the patient, you got no income. If you don’t have enough number of patients for a particular month, you may even earn less than what you may earn in the government sector. It all depends on your luck and marketing. This is when unethical practises will appear, especially when the competition gets tougher. I will elaborate this later.

On top of the monthly clinic rental (RM3-8K), the hospital will also take 10-20% of your consultation fee as their administrative fee. So, basically you are working like a dog to give easy money to the hospital. The hospitals don’t care how much you earn per month as long as they get the profit in total. Also don’t forget the higher tax that you have to pay in private sector compared to government sector.

Patients who visit private hospital either have to pay cash or paid by insurance cards. There is no national healthcare financing system in Malaysia to subsidise the patients. Our private and public health cares are 2 different systems with no integration.

The Consultants

Until about 5 years ago; many of the big private hospitals only take consultants of at least 5 years of postgraduate experience. Only smaller hospitals use to take consultants who just passed out etc. However, due to stiff competition and mushrooming of private hospitals everywhere, specialists of less than 3 years are being accepted nowadays.

In a private hospital, the consultant is all by himself. There are NO housemen, medical officers or senior consultants to help or supervise you. If you get stuck halfway during a surgery, there is no one to help you unless another surgeon in the same hospital is willing to help if he is free. So, the risk is all yours unlike in government hospital where there are many helping hands. You must be absolutely confident enough to manage cases on your own if you are planning to go to private practise.

Every patient of yours in your responsibility including during the weekend, except when you are on leave and another consultant/locum has agreed to take over your patients. You do rounds everyday including weekends. Many busy consultants will work from 7am to about 11pm daily. They start their round at 7.30am and then go down to start their clinic at around 9.30-10am. After finishing their clinic around 5-6pm, they go back to do rounds till about 8-10pm. Of course, your clinic can also get interrupted if there is an emergency in ER or ward. If anything happens to your patient at night, you still need to go back to the hospital to see the patient. Medical officers from the emergency department may sometimes be able to help out for minor problems or before you reach the hospital. So, for some people who think that private doctors are enjoying themselves, please check out how they work every day. They hardly take leave and most of the days they spend the whole day in the hospital. Every leave they take means loss of income. That’s why I said that housemen should stop complaining of being overworked etc etc. If you don’t want to work, then medicine is not for you.

Mushrooming of private hospitals and competition

Private hospitals began to appear in 1980s but the mushrooming of private medical centres actually started in 1990s and 2000s. These private hospitals started to recruit many senior consultants from the government sector, including the university hospitals. I still remember when I was about to graduate from UM, many of my senior lecturers, associate professors and professors began to resign to joint these private hospitals, namely Subang Medical Centre, Pantai hospitals and Gleneagles KL.

These caused massive brain drain from the government sector. At that time, the salaries of government specialists were pathetic and promotions were very-very slow. Majority of the specialist were only earning about RM 3000 -5000/month. Most of these specialists who jumped to the private sector were earning a big amount of money due to small number of private hospitals at that time.

However, the situation is changing rapidly. I am sure many still think that you can earn as much as these “old” consultants are earning. I am sorry, you are wrong. With the mushrooming of medical centres, the competition is getting very tough. The income of every specialist is going down gradually. Imagine another private hospital appearing just 5 km away fighting for the same pool of patients? This is what that is happening recently, especially in Klang Valley, Penang and other major towns. Furthermore, the cost of private healthcare has increased considerably, so much so, only 10-20% of the patients who visit private hospitals are cash paying patients. The rests are using insurance/medical cards. So, don’t expect your patients from the government sector to follow you to the private hospital. That does not happen! An appendicectomy in the year 2000 would cost RM 3000 but now, it will cost RM 5-6000. But the surgeon’s fee Has NOT changed since 1998. It is the hospital’s fee that has gone up. Consultant’s fees are regulated by the government but NOT hospital’s fee.

I will give you 2 examples of cases which will tell you what is happening in private sector nowadays:

1)      An O&G specialist resigns from government sector and joined a private hospital as the 3rd O&G consultant last year. The hospital offered him a minimum guaranteed income of RM 20 000/month for 6 months after which he goes on his own. He took up the offer and thought he is going to make tonnes of money since this is an established hospital. He even bought a new car and a new house nearby the hospital. After 6 months, his monthly income has not even crossed RM 6 000! Finally he resigned and left to another hospital. Hopefully he will do better in this new hospital but his debt remains.

2)      A physician resigned from government sector and joined a newly opened private hospital in Klang Valley. He was offered RM 20K/month for 6 months. After 1 year, his income has not crossed RM 15K/month. He too is contemplating to move to another hospital.

These are just 2 examples of what is happening currently. I got lot more examples that I can give but I am sure you can get my point. Every consultant is fighting for patients nowadays including within and outside the hospital. There are even consultants who don’t talk to each other in the same hospital due to competition. There are some who even pay the front desk receptionist to direct patients to him/her.

This leads to another important issue: unethical practises, cheating of patients and medico legal issues…….. which I will discuss next ……………….

I had mentioned many times in my blog since I started writing early last year that the situation is getting from bad to worst in Ministry of Health and soon it will affect the entire healthcare system in the country. Commercialisation of medical education will soon affect all of us. The glut of doctors is getting worst and many of them are being under trained and given “license to kill” . One of the major outpatient clinic in JB use to have only 6-7 doctors before. Now they have 17 doctors running the show and the MA’s are not seeing any cases anymore. A 54-year-old man who is known to be a diabetic for 20 years under follow-up at this OPD has been vomiting for the past 1 month. This was associated with nausea, lethargy, generalised weakness and mild shortness of breath on exertion. He went to this clinic several times and just given meds and told to go back.  The moment he walked into my clinic, I knew what is the diagnosis! He is completely sallow looking and even a good medical student should be able to pick it up. His creatinine was 889 and blood urea of 26 mmol/L.  Again, I had to refer back this patient to the hospital for dialysis and further management. At one point we were complaining that MAs are running the clinics and screwing up things but unfortunately having doctors does not seem to make any difference either!

The shift system was introduced without proper planning and making the current situation worst. It is going to produce more incompetent and uncaring doctors(as their responsibility is less!). The 2 comments below will sum up what is happening in the hospitals currently:

Comment 1:

The time i enjoyed most was when i was a houseman. Because i don’t have any responsibility.What i did, just following orders from MO/specialist. i don’t mind came early as 5.50 am and went back at night everyday. Tried to learn their management and makes a notes. I hate most when i a MO at district officer. I was alone, no guidance, a lot of responsibility.
Now i am a specialist taking care of HO in my department for almost a 2 years. i have minimum of 30 and max of 60 HO. i tried to remember their names. My department used to receice all the first poster HO. From there i have seen many HO with different attitude, knowledge, missing in action, taking EL, we ask something else then they write something else ; from different University all over the world.

What can i say is, if they committed, make their own effort to learn/ask, be nice to their colleague/staffnurse/JM/attendant in the ward, follow orders that has been ordered; they will be a good doctor. BUt..if they are just standing there like a consultant and quite, have to ask then only they move..BIG problems!.

However…since we are ‘forced’ to start shift system, everything is haywire. i don’t know which patient is being taken care by which HO. 3 shift means 3 HO, MO..not always in the ward because number of MO less than number of specialist. Patient also does’t know which doctor they want to speak to after ward round, staffnurse also does not know which HO to call.

If we do teaching during rounds, next day we asked the same question. No body can answer because, it was a different HO. so..

To all HO, don’t think that you are overwork or asking why you have to do all ‘clerk’ job. You have to know the basic how to trace result, how to get appt, putting IV line/taking blood, that will make you as a doctor. All this will connect you to other people in other department. This will make your job easy in the future. You will realize that once you become MO/specialist.

Comment 2:

Having read all these comments, I am prompted to write about my recent experience.

I am a medical officer in OBGYN for the past 5 years, currently a postgraduate trainee.

I have always treated my house officers as juniors, in fact I treat them like my brothers/sisters

for 5 years, I have never shouted at anyone, never discriminated against any particular grad, and I have never made any judgements on where they have graduated from. This is mostly due to the fact that I was being traumatised an awful lot during housemanship and I don’t like to impose the same to my fellow juniors.

I printed out handouts, notes that I have made, so that they could learn during spare time. I have even printed out materials multiple times and tried to teach them whatever I can recall after studying the previous day.They never read it even though I was spoonfeeding them.

I got scoldings from my Head of Department because they can’t finish doing rounds, or sometimes they cant even fill in the proper names or details in the particular operating notes. I have written all the operating details and all they had to do is help me fill in the time our surgery starts, because I was being called elsewhere for an emergency, I had to leave that to them. Something this simple that even a primary school student can do, they failed to do it. Next thing I know, I got penalised again.

Still, I tolerated all this, I have even offended some senior specialists because I tried to cover for the house officers when they made a mistake.

but few days ago I decided enough was enough. Houseman A was working 7am to 6PM shift. He is supposed to finish his afternoon rounds of 30 patients before going back at 6PM. The MO has already done his rounds on the same day and plans have been made for the patients.There were no bloods to be taken. This HO did “half rounds” till bed 15 and then told the nurse that he is going home sharp at 6PM. He expects his poor colleague who clocks in at 6PM to cover 3 other wards and also finish his rounds. There was a 29 weeks pregnant lady with sepsis and URTI in Bed 16. The nurse told him to check out the patient, but he refused since the “next guy is already coming”.The poor patient spiked temperature 2 times, 39 degrees and 39.5 degrees. I was busy attending to all new cases in the delivery suite. I went to all the wards and checked on all the patients and by the time I reached the 92nd patient I noticed this neglected lady. Nobody bothered to inform me about this patient, and nobody did anything for her. Best part is they actualy tagged the patient’s case sheet” MO TO review”. This same patient has problem conceiving and she had 2 miscarriages before.

I called up HO A :

Me:are you married?
HO:no

Me:If you have a wife who is pregnant, do you want a responsible doctor to see her or an irresponsible one?
HO: of course I want the responsible one

Me: DO you think you are responsible?
HO: silence

then for the 1st time in my career I shouted,yelled and warned him then asked him to write an explanation letter to my head of department.

I know I shouldn’t have shouted, but yes, I just can’t hold back any longer,

…………………………………………………………………………………………………………………

Then I read the following letters in the Star over the last few days. One of it were complaining that the shift duties is actually making the housemen to work even longer with less rest and both mentioned about the post-graduate opportunities and new rules that has been introduced.  Almost a year ago I mentioned that postgraduate education is not going to cope with the glut of doctors that we are producing. At this moment, there are only 800 seats for Master’s programme , all disciplines included. It is expected to increase to 1000 by 2015. However, by then we will be producing close to 8000-10000 new doctors /year!! Only 10% is going to get a place into Master’s programme. For surgical fields, Master’s is the only way unlike Internal Medicine/pediatrics and O&G where you can still sit for MRCP/MRCPCH and MRCOG. The new rule mentioned in the letter below will only make the situation worst and many are going to get frustrated.  Well, I had written about all these before but some refuse to believe what I said and insist that the situation will not be that bad!

Latest rumour: housemanship may be given on contract basis and then you need to apply for a job! No job in civil service means , no postgraduate training ! Opening clinic after housemanship means “license to kill”! God save this country!

Hold on to our young doctors

I REFER to the letter “Clarify housemen’s flexi schedule” (The Star, Oct 18) and “Accord housemen shift work benefits” (The Star, Oct 19).

While I applaud the move by the Government to ease the burden of house officers by reducing their working hours, the Government has not considered the effects this would have on current medical officers in hospitals who do not have enough house officers, especially in east Malaysia.

Since the implementation of the shift system, many medical officers are left with only one house officer to run the entire ward during the day and another for night.

As a result, the medical officer has to also take over the houseman’s role on top of their clinic work, interventional procedures and ward duties.

It is no surprise that many medical officers refuse to stay in government service after being treated poorly and paid miserably.

Thirty-six hours of ‘on call’ for a mere RM150 is laughable.

Also, recently the Health Ministry mandated candidates, who have recognised post graduate degrees such as Membership of the Royal College of Physicians (MRCP UK), to have a total of 8 ½ years of experience in order to apply for further specialty training of four years. (This includes working experience of two years of housemanship, three years as medical officer pre MRCP, one year post MRCP, half year of gazettement and the new ruling of an additional two years of waiting before being eligible to apply for a four-year training programme).

Why does the ministry have to impose such a complicated route and impose such a substantial waiting time before enabling our young doctors to apply for training post MRCP as compared to other countries where training is immediate?

These two additional years of waiting after gazettement to enter a four-year training programme frustrates our local young physicians, with many moving to neighbouring countries who willingly accept them.

What is the point of TalentCorp and talks about preventing brain drain when all the new policies are aimed at prolonging the duration to wait for further training instead of encouraging doctors to improve themselves and serve the country as specialists.

Doctors in other countries such as Britain and Singapore pass the Membership exam at a young age of 25 or 26 and are immediately eligible to enter further specialty training. Many become senior registrars or associate consultants at the age of 31 or 32.

Instead of retaining our bright local talents, we prefer to hire specialists from overseas and complain that there are not enough specialists in the country.

Worse still, we compensate by hiring foreigners whose specialisation may not suit the local settings and whose quality may be questionable.

Why are we not offering attractive training paths to our Malaysian-made physicians? Nothing is being offered in terms of training to retain our local talents with post graduate degrees.

I hope the DG of Health can clarify this latest move and prevent our local talented doctors from being driven away.

Retain our talented professionals by providing appropriate and intensive training.

By fine tuning a training path for the doctors with MRCP qualification and offering immediate training post MRCP, without unnecessary waiting, not only helps reduce the current shortage of specialists but enables our home-grown physicians to have a great sense of purpose to stay and serve the country in the long run.

STUCK IN BETWEEN,
Kuching.

Bitter pill for young docs

I REFER to the letter “Hold on to our young doctors” (The Star, Nov 3).

I agree with the writer’s observations and comments on the crazy, demeaning and unresaonable hurdles that our young physicians face in their quest towards career development and excellence.

Instead of encouraging and motivating them to specialise and sub-specialise, the Health Ministry keeps on adding more hurdles which do not make sense at all.

Doctors have to undergo a mandatory two-year internship and a further two years of compulsory national service before they are eligible to apply to do their Masters programme at local universities.

The annual allocation for the programme is about 400 places and there are thousands waiting for years to get into it.

The only alternative and shorter route (and tougher one too) is for the doctors to sit for the external MRCP, MRCOG and other specialist examinations offered by countries like Britain, Australia and New Zealand.

On the issue of housemen’s flexi -schedule raised by the writer, everyone knows that it is actually shift work because the roster is pre-determined by the hospital administrators without any consultation with the housemen.

The Health Director-General claims that the housemen are required to work an average of only 60 hours a week and they are entitled to two rest days as enjoyed by other civil servants.

In reality, they work 84 hours a week and do not get any rest days, let alone two days.

My cousin is a houseman at a hospital in Klang Valley. He worked from 11am to 11pm last Monday and Tuesday, on Wednesday and Thursday from 7am to 7pm; and on Friday and Saturday, he was rostered to work from 11pm to 11am, finishing at 11am on Sunday.

On Monday, he worked from 11am to 11pm. And from Tuesday, the same pattern was repeated.

It frustrates me that some people in authority are completely unaware of what is happening on the ground.

I hope and pray that the Chief Secretary to the Government Tan Sri Sidek Hassan will seriously look into these issues urgently.

The concerns are downright frustrating and demoralising to our doctors and young physicians.

DISAPPOINTED TAXPAYER,

SEREMBAN

I was really laughing my head off after reading this article in today’s Star. Coming from our Deputy Prime Minister makes me wonder the type of politicians that are running this country. I am sure many knows the answer to that?

Firstly, this is a publicity stunt my the medical college mentioned. Secondly, all speech by politicians are written by the inviting body. Basically it means that the speech was written by the college mentioned and then sent to the respective VIP’s political secretary for vetting purposes. I myself have written a speech for the Minister of Health who suppose to come to officiate a SCHOMOS gathering way back in 2006. That’s how our politicians work. I was made to understand that only Dr Maharthir writes his own speech when he was the PM!

Obviously, our DPM do not know what he was talking about during the launch of the so-called “medical education fund”. WE have almost 34 medical schools with some producing 2 batches of graduates ( 1 local and 1 twinning). The said college is one of the college which has 2 parallel programmes running , 1 twinning with Indonesia and another giving UKM degree.

Just look at the number of medical schools below:

1)    University Malaya (UM)

2)    UNiversiti Kebangsaa n Malaysia (UKM)

3)    Universiti Sains Malaysia (USM)

4)    Universiti Putra Malaysia (UPM)

5)    UiTM

6)    University Sains Islam Malaysia (USIM)

7)    Universiti Darul Iman

8)    UNiversiti Sarawak Malaysia (UNIMAS)

9)    Universiti Sabah

10) Universiti Malaysia Kelantan

11) Melaka-Manipal Medical College: 2 programmes

12) Monash University Malaysia

13) International Medical University (IMU)

14) SEGI University College

15) Allianze College of Medical Sciences (ACMS): 2 programmes

16) Penang Medical College (PMC)

17) Mahsa University College

18) Masterskills University College of Health Sciences

19) Royal College of Medicine Perak (UNIKL) : 2 programmes

20) Universiti Islam Antarabangsa (UIA)

21) Newcastle University Malaysia

22) Perdana University : Graduate Medical School

23) Perdana University : RCSI

24) Inssaniah University College

25) Quest International University Perak ( starting soon)

26) RCSI Trengganu ( starting soon)

27) KPJ University College (starting soon)

28) Cyberjaya School of Medical Sciences

29) AIMST

30) Taylor’s University College

31) Management and Science University (MSU)

32) University Tunku Abdul Rahman (UTAR)

33) University College Sedaya International (UCSI)

34) Lincoln University College( started 2011)

35) University Pertahanan Nasional Malaysia ( started 2009)

I was informed that the number of new housemen this year is reaching almost 4000. That is when half of the medical schools above are yet to produce their graduates. The report in Star today confirms one thing: the ratio is already 1: 900 ( 2011). So, how long do you think it will take for us to achieve 1: 600? I presume before 2015, much faster than 2020 that was predicted before.

After that you will be privileged to get a job . You will be told to shut your mouth and take a pay cut. I just saw some poor souls who have been recruited by a new medical school. Surprisingly, some of them are from our neighbouring country who was told that their degree will be recognised by their home country since the university is a branch campus offering the same degree! They were also told that their degree is recognised by GMC. Unfortunately, I have to break the bad news to them. Up to today, Singapore Medical Council is yet to recognise Monash University Malaysia, so what makes them to believe that they will recognise this university? These students also thought that Malaysia will offer them housemanship, it seems they were told by the university?

I really pity these students who will be caught in a limbo in 5 years time.

Med students need sponsors

KUALA LUMPUR: There are not enough public scholarships and education loans to sponsor Malaysian students who qualify to do medical degrees, Deputy Prime Minister Tan Sri Muhyiddin Yassin said.

Apart from limited places in universities, Muhyiddin said many students were unable to pursue their dreams in the field due to the high cost of medical education.

“Public scholarships and education loans provided by the Government through the Public Service Department, National Higher Education Fund Corporation and Majlis Amanah Rakyat (Mara), are not enough to meet the high demand,” Muhyiddin said in his speech at the launch of the Allianze University College of Medical Sciences (AUCMS) medical education fund yesterday.

 All smiles: Muhyiddin chatting with some of the medical students of AUCMS at the Academy of Medicine of Malaysia in Kuala Lumpur yesterday.

Muhyiddin, who is also the Education Minister, urged more private institutions of higher learning to join the Government in its effort to produce more medical graduates in the country.

The event held at the Academy of Medicine of Malaysia here was witnessed by AUCMS president Datuk Dr Zainuddin Md Wazir and vice-chancellor Prof Datuk Dr Mohammad Abd Razak.

Muhyiddin said the doctor to patient ratio of one to 900 in Malaysia had yet to reach the World Health Organisation standard of one to 600.

At an earlier function, he advised civil servants to have a sense of urgency in understanding the needs of the people and executing them fast.

“The rakyat is monitoring and evaluating our efforts. Any negligence by us will result in the public service being evaluated negatively and considered irrelevant to the country’s development,” he said.