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Will this situation appear in Malaysia soon? I am afraid the time will come. In fact it has already started to happen. I am beginning to see doctors closing shop and jumping from one hospital to another for survival. With the glut that is coming, the situation will only get worst. This article appeared in CNNMoney  and below this I have attached some info regarding 1Care system.

Small Business: Doctors going broke
By Parija Kavilanz | CNNMoney.com – Thu, Jan 5, 2012 12:37 PM EST 

Doctors in America are harboring an embarrassing secret: Many of them are going broke.

This quiet reality, which is spreading nationwide, is claiming a wide range of casualties, including family physicians, cardiologists and oncologists.

Industry watchers say the trend is worrisome. Half of all doctors in the nation operate a private practice. So if a cash crunch forces the death of an independent practice, it robs a community of a vital health care resource.

“A lot of independent practices are starting to see serious financial issues,” said Marc Lion, CEO of Lion & Company CPAs, LLC, which advises independent doctor practices about their finances.

Doctors list shrinking insurance reimbursements, changing regulations, rising business and drug costs among the factors preventing them from keeping their practices afloat. But some experts counter that doctors’ lack of business acumen is also to blame.

Loans to make payroll: Dr. William Pentz, 47, a cardiologist with a Philadelphia private practice, and his partners had to tap into their personal assets to make payroll for employees last year. “And we still barely made payroll last paycheck,” he said. “Many of us are also skimping on our own pay.”

Pentz said recent steep 35% to 40% cuts in Medicare reimbursements for key cardiovascular services, such as stress tests and echocardiograms, have taken a substantial toll on revenue. “Our total revenue was down about 9% last year compared to 2010,” he said.

“These cuts have destabilized private cardiology practices,” he said. “A third of our patients are on Medicare. So these Medicare cuts are by far the biggest factor. Private insurers follow Medicare rates. So those reimbursements are going down as well.”

12 entrepreneurs reinventing health care

Pentz is thinking about an out. “If this continues, I might seriously consider leaving medicine,” he said. “I can’t keep working this way.”

Also on his mind, the impending 27.4% Medicare pay cut for doctors. “If that goes through, it will put us under,” he said.

Federal law requires that Medicare reimbursement rates be adjusted annually based on a formula tied to the health of the economy. That law says rates should be cut every year to keep Medicare financially sound.

Although Congress has blocked those cuts from happening 13 times over the past decade, most recently on Dec. 23 with a two-month temporary “patch,” this dilemma continues to haunt doctors every year.

Beau Donegan, senior executive with a hospital cancer center in Newport Beach, Calif., is well aware of physicians’ financial woes.

“Many are too proud to admit that they are on the verge of bankruptcy,” she said. “These physicians see no way out of the downward spiral of reimbursement, escalating costs of treating patients and insurance companies deciding when and how much they will pay them.”

Donegan knows an oncologist “with a stellar reputation in the community” who hasn’t taken a salary from his private practice in over a year.  He owes drug companies $1.6 million, which he wasn’t reimbursed for.

Dr. Neil Barth is that oncologist. He has been in the top 10% of oncologists in his region, according to U.S. News Top Doctors’ ranking. Still, he is contemplating personal bankruptcy.

That move could shutter his 31-year-old clinical practice and force 6,000 cancer patients to look for a new doctor.

Changes in drug reimbursements have hurt him badly. Until the mid-2000′s, drugs sales were big profit generators for oncologists.

In oncology, doctors were allowed to profit from drug sales. So doctors would buy expensive cancer drugs at bulk prices from drugmakers and then sell them at much higher prices to their patients.

“I grew up in that system. I was spending $1.5 million a month on buying treatment drugs,” he said. In 2005, Medicare revised the reimbursement guidelines for cancer drugs, which effectively made reimbursements for many expensive cancer drugs fall to less than the actual cost of the drugs.

“Our reimbursements plummeted,” Barth said.

Still, Barth continued to push ahead with innovative research, treating patients with cutting-edge expensive therapies, accepting patients who were underinsured only to realize later that insurers would not pay him back for much of his care.

“I was $3.2 million in debt by mid 2010,” said Barth. “It was a sickening feeling. I could no longer care for patients with catastrophic illnesses without scrutinizing every penny first.”

He’s since halved his debt and taken on a second job as a consultant to hospitals. But he’s still struggling and considering closing his practice in the next six months.

“The economics of providing health care in this country need to change. It’s too expensive for doctors,” he said. “I love medicine. I will find a way to refinance my debt and not lose my home or my practice.”

If he does declare bankruptcy, he loses all of it and has to find a way to start over at 60. Until then, he’s turning away new patients whose care he can no longer subsidize.

“I recently got a call from a divorced woman with two kids who is unemployed, house in foreclosure with advanced breast cancer,” he said. “The moment has come to this that you now say, ‘sorry, we don’t have the capacity to care for you.’ “

Small business 101: A private practice is like a small business. “The only thing different is that a third party, and not the customer, is paying for the service,” said Lion.

“Many times I shake my head,” he said. “Doctors are trained in medicine but not how to run a business.” His biggest challenge is getting doctors to realize where and how their profits are leaking.

“On average, there’s a 10% to 15% profit leak in a private practice,” he said. Much of that is tied to money owed to the practice by patients or insurers. “This is also why they are seeing a cash crunch.”

My biggest tax nightmare!

Dr. Mike Gorman, a family physician in Loganvale, Nev., recently took out an SBA loan to keep his practice running and pay his five employees.

“It is embarrassing,” he said. “Doctors don’t want to talk about being in debt.” But he’s planning a new strategy  to deal with his rising business expenses and falling reimbursements.

“I will see more patients, but I won’t check all of their complaints at one time,” he explained. “If I do, insurance will bundle my reimbursement into one payment.”   Patients will have to make repeat visits — an arrangement that he acknowledges is “inconvenient.”

“This system pits doctor against patient,” he said. “But it’s the only way to beat the system and get paid.”

— Are you a doctor who has made financial decisions you came to regret? E-mail Parija Kavilanzand you could be part of an upcoming article. Click here for CNNMoney.com comment policy.

 
Salient points – 1Care

1. The government plans to introduce a new healthcare system called 1-Care. It includes an insurance system to fund for healthcare.

2. The National Healthcare Financing Authority will be in charge of 1Care – and …it is likely to be turned into a GLC.

3. Based on available information, every household will be made to pay up to 9.4% of gross household income for social health insurance. The payers will be the individual, the employer and the government via taxes, exact proportion still being worked out)

4. There shall be no choice. Everyone has to pay. There is no opting out. We have to pay upfront. It will no longer be fee-for-service; it is fee-before- service.

5. There has been no information on exactly how this payment will have to be made or how the government will collect from self-employed people.

6. The government will be expected to contribute to the insurance premiums of government pensioners, civil servants and five dependants.

7. But the problem is: 1Care does not cover all your medical expenses. Only for a prescribed basic list of what “you can have” healthcare items. Anything more than basic you will have to pay your own.

8. Your long-serving independent family doctor will have to join the system or will not be allowed to see you under the 1Care scheme. The robust, cost- effective independent clinics serving the country will be replaced by 1Care clinics.
9. You cannot pick your own doctor. 1Care will allocate a doctor to you.

10. If you want to see a doctor of your choice, you’ll need to pay for that from your own pocket. Your allocated doctor will decide when and which specialist you can see if the need arises (a process called gate-keeping).

11. The NHFA will pay GPs RM60 (present proposal) for each patient as consultation fees. It does not include medicine. Compare this with presently, for cough and cold visit, the GP would charge RM20-RM30 for consultation and medicine. With 1Care: consultation for GP visit is RM60 and this does not include medicine

12. You cannot see your doctor as and when you feel the need arises. There will be a rationing system in place as well. There will also be rationing for specialist care with the GP as the gate-keeper. Likewise if you wish to see the specialist of your choice or go to a hospital of your choice, unless referred by your allocated doctor, you will also have to pay out of your pocket.

13. Even if you only see the doctor once in a year, you will not get a refund from 1Care. Your medical costs are prepaid in advance irrespective of whether you become sick or not.
You are also expected to make an additional co-payment for your visit. This is to discourage you from seeing doctors too often.

14. You will be prescribed only medicines from a standardised list of not-the- original medicines in keeping with WHO List of essential Medications.. This will save cost for 1Care and maximise profit for the insurance companies. Insurance companies will have major say in the price and the range of this standardise medicine list. It will likely to be the cheapest medicine.

15. The doctor will only give you injections. You’ll need to get all other medicines from a pharmacist, even if it means hauling three sick children with high fever along a hot, dusty busy street looking for the nearest pharmacy.

16. If you do not like what is given to you, you can get alternative care by paying out of your own pocket.

The Big Picture

Each year, we all pay a total of RM44.24 billion a year for healthcare – now called National Healthcare Hospitals and clinics ( an integration of public hospitals and clinics, private hospitals and private GPs. which in essence is a privatisation of public and nationalisation of private healthcare facilities)
All this will now go under 1Care.
This means 1Care will get almost RM45 billion a year.
The administrative cost is likely to be 10% or about RM 4.5 billion

The poor

Who will then care for the poor and the marginalised population when the private and public healthcare corporatize and turned into independent commercial entities each competing with the other for business and profits?

Public hospitals and clinics are service-driven will become corporatize/privatise and have to be profit-driven
So who will serve the people in remote places?
Who will serve the very poor people?

Situations
What happens when the government introduces 1Care?

The whole system of independent one-stop GPs will be restructured and converted into 1Care clinics like the UK NHS general practitioner system.

Before:

Ali has always having skin rashes for many years. He has to see his doctor once a month to get treatment. That would mean he will have to see his doctor 12 times a year just for this illness. What if he has other illnesses?

Now:

But now, Ali’s doctor has allocated only a budget equivalent to six visits a year. Regardless of how many time Ali would need for his yearly treatment. What happens then? A rationing system will kick in. If the doctor sees Ali too many time, his “P4P” (Pay for Performance) profile will be poor and he will be paid less.

To start with, Ali will probably cannot just walk in and expect to be treated. He will have to make an appointment. There will be a long waiting list. What if Ali needs to be treated for fever or some painful joints? He will also have to wait for his appointment. If he cannot wait and wants immediate treatment from another doctor he will have to pay on his own. This is what the NHS UK system is offering its patients.

Lim has an appointment to see his doctor over a knee ache. Just before his appointment, he has an ingrown toe nail that has become painful. At the clinic, after his doctor treats him for his knee ache, he asks his doctor if he could look into his ingrown nail. His doctor says “No, the system does not allow me to do that. You must make another appointment. This visit I can only treat and bill for your knee ache. 1Care will accuse me of over-servicing my patients. I have no discretion here, all is by SOPs” This is what the NHS UK system is like today.

Mutu lives in a remote rubber estate. One day he had chest pain and went to the nearby 1Care clinic..He has blood pressure problems since young and has had fits. A hospital assistant saw him. Because of a change of his medications to the cheapest not-the-original medications, his blood pressure went out of control and his seizures returned. He developed a fatal stroke and died This is already what is happening when essential original medications are replaced with the cheapest .The cheapest medications is not necessarily the best for the patient and certainly not the safest.See More

I picked this from the Star today :http://thestar.com.my/news/story.asp?file=/2012/1/6/nation/10212570&sec=nation. A direct translation from Malay by our government agency!! What can I say? there goes our standard of English. Probably the person in charge used Google translator and did not check before publishing it on their website.

I wonder how they will translate “plug and play“………………………………………. better than “clothes that poke eyes“, I guess.

laughter is the best medicine, I thought politicians were already giving us jokes everyday………………..and now MINDEF?

 Whenever the salary scheme changes, issues like this will appear. The letter below appeared in the Sun yesterday http://www.thesundaily.my/news/257153. It will always benefit the juniors and the seniors will always lose out and forced to leave. When SSM was introduced in 2003, I was one of the casualty. I was gazetted 2 weeks after SSM was introduced and just because of that I did not get my promotion to U48. People who were gazetted just 2 weeks before me were given promotion. It took me another 4 years after much discussion between SCHOMOS, MOH and JPA for me to get my U48 promotion. By this time, even my juniors who were just gazetted in 2006 were also given U48!! So, in terms of salary, I was sitting at the same salary as my juniors of 4 years. That was one of the reason I quit civil service and joint Monash University then. 

As I had written before http://pagalavan.com/politics/government-doctors-promotion/, when the time based promotion was introduced in 2010, the same situation happened. The senior consultants were given U54 at the same time with junior specialist. Basically a consultant who has been in service for almost 15 years was sitting at the same salary as a junior specialist of 9 years of service. A consultant and his subspeciality trainee was at the same salary. Again, this chased away a lot of senior specialist from civil service.

Now, with the introduction of the new salary scheme for civil servants (SBPA), the same issue is happening again. The seniors who were in U54 will be at the same salary with junior specialist of U54. Everyone will be getting the same salary except for those who are in JUSA scale. There is a huge bottleneck at U54 that not many are going to be promoted to JUSA in near future. IT is really demoralising to be in their situation and I felt the same when I was stuck at U41 grade for almost 4 years after gazettement.

These are the many frustration that you will face in civil service. It only chases away all the good hardworking senior consultants, leaving behind the “world travellers” and apple polishers. Unfortunately, the private sector is also getting saturated with lower incomes. So, if you can’t beat them, join them lah…………

Senior medical specialist in distress

Posted on 4 January 2012 – 07:40pm
Last updated on 4 January 2012 – 08:19pm

I AM a senior specialist practising in one of the busiest hospitals in the country. I’m in my 10th year of service as a specialist and 19th year of service as a doctor.

The introduction of “Sistem Saraan Baru Perkhidmatan Awam” or SBPA has been unfair to me and other senior specialists and consultants who are stuck at maximum salary scale in the UD54 post.

First, based on the SBPA salary adjustment formula, I and many other senior specialists will see an increment of 3.9% from our previous scale of P1T8 (Sistem Saraan Malaysia) to UD1-6 T1 scale (SBPA scale).

However, a different formula is used for salary adjustment of junior specialists that does not make any sense.
Ironically, these junior specialists were automatically promoted in 2010 through a “time-based” promotion exercise. Junior specialists who are holding the UD54 post will be paid the same salary as senior specialists and consultants in SBPA.

Some of these junior specialists were my former house officers and medical officers when I was a specialist. As an example, a junior specialist who holds a UD54 post in my department draws a salary of RM5,465.42 (P1T2). After SBPA is implemented on Jan 1, his or her salary is increased by 30.1% to a scale of UD1-6 T1.

According to media reports and PSD, civil servants were supposed to enjoy an increase of 7-13% in pay rise but how do you explain the big jump for junior specialists? Isn’t this unfair to senior specialists and consultants? I understand that those in JUSA post will also enjoy a big increase in pay rise and thus, making us a breed that is easily dismissed, expendable and easily forgotten.

Today, with the introduction of SBPA, we will all be lumped together and thus, senior ones like me will lose our years of service. I do not know if anyone realises that we are the ones who perform the bulk of specialist work, train the junior specialists, train the medical officers, Masters candidates and house officers, involved in various ISO and accreditation activities and come up with ideas that benefit the department and hospitals in general.

We also perform activities that fulfil Key Performance Indexes (KPI) and make sure our services satisfy our customers. With the implementation of SBPA, it makes us feel as if, all our services are unappreciated.

I also noted that there has been no promotion exercise at all for us clinicians in 2011. Most senior specialists and consultants can’t imagine what is in store for them after looking at such unfair practices in salary adjustment. I believe that the lack of proper career development paths that we see in SBPA will compel more senior specialists to leave government service.

As a senior specialist, I have sacrificed my precious time to gain knowledge and skills and have continued to serve the Health Ministry diligently. I hope the higher authorities including the ministry will look into our plight and save whatever little dignity that is left of us.

Doctor
Shah Alam

The WordPress.com stats helper monkeys prepared a 2011 annual report for this blog.

Here’s an excerpt:

London Olympic Stadium holds 80,000 people. This blog was viewed about 300,000 times in 2011. If it were competing at London Olympic Stadium, it would take about 4 sold-out events for that many people to see it.

Click here to see the complete report.

It has been almost 2 weeks since I last posted. It has been quite a busy 2 weeks with a lot of things to settle before the new year. Year 2011 has been a relatively good year for me, being my first full year in private practise. So far everything seem to be going on well.

Same can’t be said about the future of medical education and practise in Malaysia. The mushrooming of medical schools is a big screw-up. Unemployed  doctors are going to become a reality. The ministry has already started to give housemanship on contract basis indicating that the system is bursting. I can only say that the situation will get worst soon.

I had given enough advise to many budding doctors to decide on their fate. It is all up to them to analyse and decide on their future. Being a doctor is no more prestigious, money-making or easy life. The salary in government sector after the recent introduction of the new salary scheme (SBPA) is fairly good but getting a job in civil service is going to be the major problem in near future. On the other hand, the income of doctors in private sector is gradually dropping and unethical practises are increasing as a mode of survival. I will write more about this soon.

Well, whatever said, I hope 2012 will be a better year for everyone. I hope it will not turn out to be like the 2012 movie.

Happy New Year 2012 to everyone………………………

The letter below appeared in The Sun, 2 days ago: http://www.thesundaily.my/node/77369. I must say that the retiring public university Professor has said it right! I have been saying all theses since I started blogging. The entire medical education in this country is going down, that is the reality. Not only the undergraduate teaching standards is going down but also the postgraduate standards. I am seeing more and more Master’s graduates who are not competent as before. NO wonder our politicians are going overseas to seek treatment!

Again, God save this country! BTW, I don’t think Higher Education Ministry will be bothered. Education Hub mah……………

Urgent issues for Higher Education Ministry

Posted on 16 December 2011 – 05:06am

I WRITE in response to “Sub-standard housemen” (Nov 8) and “Continuous efforts to improve housemanship training” (Letters, Nov 16) as a professor at a public university in Malaysia offering medical courses.

I agree that deteriorating standards among housemen are partly due to their attitude. However, a large part of the blame lies with the Higher Education Ministry and public universities. Poor attitude had existed among medical students since the early days of medical education in Malaysia. Then, they were identified and given proper guidance while still at university so that they emerged responsible doctors, because medical education then was a sort of apprenticeship. These days, the sheer number of students and the lack of suitably qualified medical lecturers make individual attention virtually impossible and the learning experience diluted.

Teaching in public universities for more than 20 years has given me a firsthand perspective of the downward spiral of the standard of medical schools in Malaysia. Many fellow lecturers who are experts in their disciplines quit universities to establish their own practices. They were replaced by recently graduated and inexperienced doctors and foreign lecturers from countries like Myanmar, Indonesia and Pakistan. In the past, specialists from the Health Ministry (MOH) would join universities as lecturers while medical officers would join as trainee lecturers. In the last two years, even local doctors have stopped joining universities as lecturers or trainee lecturers.

There are a few reasons for this, the most important being the salary inequality between doctors working in MOH hospitals and those who are lecturers in public universities. This began in March 2009 when Prime Minister Datuk Seri Najib Razak announced a new career pathway with time-based promotion for MOH doctors, giving them an instant increase in salary. This caused a disparity of salaries between the two categories – most marked when comparing a doctor at the MOH (RM6,731.54) with a trainee lecturer at a public university (RM4,907.57), both of the same seniority.

Another reason is the lack of transparency in the promotion of medical lecturers. Some who have worked more than 10 years are still senior lecturers while some junior lecturers have been promoted to associate professors within five years. In contrast, all MOH doctors automatically get promoted after a number of years’ service.

To rub salt into the wound, foreign lecturers at public universities are paid more than locals and most are appointed as associated professors or professors despite being less qualified. Better qualified expatriate doctors would have been appointed as lecturers in countries like the UK, US or even Singapore. A majority of foreign doctors in our public universities are those who have been unsuccessful in their applications to these countries.

In his letter, the director-general of health said the Malaysian Medical Council has set the standard in the recognition of universities offering medical programmes. However, many universities still do not meet these standards. In a recent report by the Malaysian Qualifying Agency, the university at which I currently work failed to conform to these standards.

A lack of urgency by the Higher Education Ministry in addressing these issues will have dire consequences. The next generation of doctors will no longer be the professionals we once held in high esteem. They are going to be the ones caring for us in our old age and our lives will be in their hands.

Retiring Professor
via email

The entire Malaysian healthcare system will change soon. The Government started talking about National Healthcare Financing Scheme (NHFS) since the mid 1990s but due to various political reasons it was postponed many times. However, I feel the government will eventually introduce this change after the next general election. All plans are ready on paper, just waiting for the proper time for implementation. It is targeted to start in 2014 under the name of 1Care system. The letter below in Malaysiakini explains the impact of the scheme to the citizens.
 
The 1Care system will start by incorporating the GPs into primary health care system. It is a way for the government to reduce their load in government clinics. Now, before every one gets excited thinking that GPs are going to benefit, please check the system in more detail.
 
Every employed person will have to contribute to this scheme, similar like EPF. Certain percentage of your salary will be deducted monthly as a contribution to this NHFS. I heard government servants will be exempted but they can only seek treatment from government clinics/hospitals. I am sure you will know who will run this scheme, based on past experience of corporatization ! Basically, this scheme will allocate a certain amount of money for each private citizens of Malaysia. I was told that it would be in a range of about RM4K per year. Every citizen need to register with a GP and can only seek treatment from that particular GP whether they like it or not. If you decide to choose someone else, you need to pay on your own. Zoning will be implemented with only certain number of GPs will be included in each zone. GPs must sign a contract with NHFS to become a panel clinic. Each of these GPs will be allocated about 1500-2000 patients. GPs with Primary Care Diploma or Family Physicians Specialist will be given preference. Every GP will only be paid certain amount of fee for each of their consultation and the number of visits per year will be limited. Only certain medications listed as “standard drugs” under the scheme will be allowed to be prescribed and paid by the scheme as mentioned below ( so the GPs may lose the profits from meds). Once the citizen finishes his/her allocation, highly likely, they have to go back to the government clinic. However, I also heard that the GPs may be forced to provide free service for the remaining number of visits as part of social obligation to the community. I am not sure where and how the government clinics are going to be placed in this system.
 
Once the primary healthcare integration is complete under the NHFS, the government hospitals will be corporatised. For those who are new in MOH, the corporatisation of government hospitals were supposed to be implemented in 1998/1999. Most of the new hospitals like Selayang, Ampang, Sg Buloh, Sultan Ismail hospitals were supposed to be run by corporate bodies. Fortunately, due to the 1999 political crisis involving the sacking of Anwar Ibrahim etc, the entire plan was postponed. Soon, it will be revived under the 1Care system. Once corporatised, each hospitals will be an autonomous hospital. Each hospital will decide on how many doctors they will employ, how many housemen they will train and how many specialist they need. There are not obliged to provide job to everyone. All graduates will need to apply to the individual hospitals for a job. Incompetent ones may be kicked out. However, it is a long way to go before this happens as I was informed that the corporatisation of hospitals will only take place about 3-4 years after the primary care integration, if everything goes well. The entire restructuring exercise will take about 15 years from 2014. Once everything is complete, the NHFS will be paying for both public and private sectors(with certain limit), by which time both may become one system. The “semi-government” corporatised hospitals will still be subsidised heavily by the government. Personal insurance will be used to top up the payment for private hospitals once the NHFS limit is achieved.
 
At this point of time, no one knows what will be the final outcome of the implementation of this scheme. What I have written above is from MMA magazines and people who attended the technical workshop on 1Care system. Some facts can be obtained from http://www.mma.org.my/Portals/0/MMA.October%2010.vol.40.issue10%20Web.pdf and the subsequent MMA Magazines till Nov 2011. Whatever it is, young doctors can forget about earning big money as a doctor in the future. Life is not going to be easy and even getting a job is not going to be guaranteed.
 
This is another interesting write up which you may be interested: http://blog.limkitsiang.com/2011/05/18/1care-outpatient-scheme-middlemen-didahulukan/
 
With 1 Care, the choice will not be there
Dr Steven KW Chow
2:42PM Dec 13, 2011

The 1 Care health system transformation plan for Malaysia is now in the process of being sold to the public.

To our knowledge, the development of the blueprint is being fast-tracked and that the detailed plan to implement 1 Care will be ready as early as 2012.

Technical working groups are already hard at work on this. As the term technical working group implies, it is the technical details are being worked out – not the decision for plan for a new health system. Thus, we are way past the “still in planning process” (The Star, May 13, 2011).

We must address certain issues that are raised before implementation.

We are told that the new health system will be in the substance and form of the NHS of the UK. We strongly urge for a critical rethinking of this for the following reasons:

1. Existing Primary Care Provides Better Accessibility and Choice

The primary care model of the NHS has many failings. The picture from the NHS shows that it is not the proven mechanism to facilitate appropriate access to higher level of care. In the UK, this system requires patients to make appointments with the GP, even for acute conditions. As a result, the A&E Departments of hospitals are jammed with patients and waiting lists for cold cases to see the doctor or undergo surgery is long.

On the other hand, Malaysia has a better healthcare system. We had good KPIs reported in the latest National Health Accounts Report. Our health system has been praised in many international reviews and articles published in journals.

In Malaysia, government health facilities have a good system of referral and provide the safety net for the poor. Those who can afford to pay out-of-pocket consult private doctors. This is a good balance of those seeking private and public healthcare.

What the government really needs to do is protect those using private care from exorbitant charges and being over serviced. This can be handled by strict enforcement of the relevant provisions in the existing Private Healthcare Facilities and Services Act1998/Regulations 2006.

There is choice with the present system. With 1-Care this choice will not be there. The patient and public pay upfront in the form of insurance or taxes. If they do not want the doctors or the service that is allocated, they will have to pay again for what they choose.

2. 1 Care will cost more

Worldwide it is recognised that a system based on general taxation is the most efficient and equitable.

Experiences from many countries have shown that the rise of healthcare cost is higher when other forms of healthcare financing are introduced.

Instead of finding another method of financing, including social health insurance, to improve efficiency through provision of greater choice and better control on cost of health care delivery, the MOH should look internally on wastage and efficiency and improve the government system to be better than the private sector as shown by experiences in Singapore and Hong Kong where the public prefers the public system.

The 2002 Report of the Study on “ Healthcare Reform Initiatives in Malaysia” by three Health Ministry-appointed consultants led by Donald S Shepard have clearly diagnosed the important issues of healthcare delivery in Malaysia and proposed solutions.

Cost-wise, the consultants “calculated that in the year 2000, the average ambulatory consultation (public facility) outside of a specialised hospital (including average prescriptions and laboratory services associated with that visit) costs RM91, while the average inpatients stay cost RM1,091 (or RM286 per day).

In contrast, the fee for an amublatory visit, RM1, has not increased in years and covers only one percent of the economic cost of an average visit”. This does not include the economic cost of long waiting time and time off work.

We know that the average cost for a GP outpatient consultation including prescriptions would only be between RM30 to RM50. Waiting time is shorter. Thus it is clearly cheaper and more efficent to just outsource this ambulatory outpatients to the existing robust GP system thereby releasing the public system to concentrate on secondary and tertiary care. The recovery economic cost of a shorter waiting time will also benefit the patient and the community.

3. Transformation versus Evolution

The overall recommendation of this extensive study based on the diagnosis of our healthcare system was for the country to proceed with “limited reform”.

This reform “should improve the management of the public healthcare services so that they can provide better working conditions for their staff,fill critical vacancies,enhance responsiveness to population’s needs and wants, and maintain an equitable basis for financing healthcare services”.

4. Improving stakeholders’ feedback for 1-Care Consultation

The cost and implications of 1-Care affects all. Judging from the concerns expressed by many doctors and the public in the media, it is clear that those so called stakeholders that are invited for discussion are:

1. Either not real representative of the profession
2. Or the stakeholders are not providing feedback
3. Or the stakeholders are some favoured few

It will be good governance to inform the public who the stakeholders are (in name and organisation) to ensure that they are truly representative and to include more public representation like patient groups, consumers, employer representatives and more NGOs.

5. Corporatisation of Public Hospitals.

The 1 Care systems requires corporatisation of public hospitals – the establishment of administratively autonomous hospitals through devolution of authority from federal control, a variant of corporatisation ala IJN. This will be in line with the seamless integration of private and public healthcare facilities.

This is clearly not possible as private facilities are profit-driven as compare to public facilities which is socially-driven. Furthermore this is contradictory to that reassurance given by the health minister in 1998 that the government will not corporatise public hospitals.

At the end of the day one would create a huge profit-driven monster that will be impossible to control as the regulator (i.e. the government) will also be an operator of the industry via its GLCs.

DR STEVEN KW CHOW is president of the Federation of Private Medical Practitioners’ Associations Malaysia.


I read the news below in today’s Star and I began to wonder whether this will be the fate of our doctors in the future. I was informed that MOH has already started to give contracts for housemanship. This basically means that after 2 years of housemanship, there is no guarantee that the contract will be renewed for MO. This puts you equivalent to a temporary teacher under contract and the same problems will occur. Most likely, the contract will only be renewed on you accepting where you are going to be posted, as the number of post is going to be very much limited. E.g: if MOH asked you to go to Limbang, Sarawak as a MO and you refuse, MOH will not renew your contract which basically means you are jobless! You also need to apply for a job in government sector after housemanship.Of course, government sponsored students will be given priority.

As David Quek mentioned in his speech (http://myhealth-matters.blogspot.com/2011/11/standards-of-medical-education-in.html), SPA is asking MMC to remove the compulsory service so that the government do not need to provide a job to you after housemanship. There are a lot of implications if all these comes true. Firstly, an inexperienced doctor is not going to be a good GP. With litigations rate going up everywhere, these doctors will not survive with the public demand. They will be sued all the time. Secondly, if you do not get a job in civil service, you can forget about postgraduate training and applying for Master’s. At this point of time, only training in government hospitals is recognised. Even if you get a contract job, it does not mean you will be posted where you want to. Your training can still be compromised. The way I see it, there is going to be a lot of chronic medical officers in near future with little post-graduate opportunities. This is when your basic medical degree recognition is going to be very important in finding a job/postgraduate training somewhere else in this world.

Even Academy of Medicine Malaysia is very much worried about postgraduate opportunities in near future. Residency style training is being considered to shorten the training programme and produce specialist faster but this need to be carefully deliberated. It’s implication to our healthcare system also need to be considered as not all our hospitals are equipped with all speciality.

Soon, the title of the news will be “Temporary doctors protest unfavourable terms in contract!…………………..”

Temporary teachers protest unfavourable terms in contract

By KANG SOON CHEN
educate@thestar.com.my

KAJANG: A group of temporary teachers protested outside the Hulu Langat education district office over new terms in their service contracts.

They claimed they were at a disadvantage with the new terms.

Under the new contract, their salaries will be reduced from RM2,500 to RM2,300 and they will not receive allowances or EPF contributions from the government as of next year.

The terms, effective Oct 15 this year, also pointed out that the teachers had to return the allowances and EPF paid to them for October and November.

They were also disgruntled that they would not get paid for the December school holidays.

“It is unfair,” said the group’s spokesman.

“The terms of the new contract overwrite the earlier one that we signed this year and that was supposed to be effective until the end of the year,” she said, adding that they would lose their jobs if they failed to comply.

“There was also no guarantee that we will be absorbed into permanent positions.”

In March, Education director-general Datuk Seri Abdul Ghafar Mahmud announced that 6,000 of the 13,000 temporary teachers were ready to be absorbed as permanent teachers.

Deputy Education Minister Datuk Dr Wee Ka Siong said the ministry was working on a solution to end their predicament.

Earlier, he had said the government’s decision to absorb temporary teachers into permanent posts had resulted in insufficient funds to pay their salaries.

Sometimes I really get annoyed and pissed off with some of the junior doctors and the frontliners. If they are not into treating patients and care for patients, then they should just quit and find another job. Over the last few weeks I have come across few cases that was mismanaged even after being referred by a consultant (obviously from a private sector). Some how, some of these frontliners are arrogant and feel that they should not take any ideas/opinion from private specialist. I will give you these examples:

1) A 60-year-old man who has Mitral stenosis, AF , Diabetes and Gout came to see me for frequent attack of Gout. He is being planned for valve replacement surgery soon. His diabetic is being followed up by a Klinik Kesihatan(KK) and under insulin therapy. I noticed that his diabetes is not well controlled despite being planned for surgery soon within the next 2 months. This is a well-educated english speaking patient. His FBS was 15 and HBA1C was > 10%. Thus I advised him to adjust his insulin dose by himself by educating the patient to monitor his blood sugar at home regularly. I also managed his gout accordingly. 2 weeks later, he came back to see me and what he told me really irritated me. It seems that the MO in the KK refuse to see him since he had seek advise from a private consultant. He claim that the patient must only listen to him!! I wonder why is the blood sugar not well controlled then?  Then I realised another stupidity that this MO is doing! When I looked at the little green book that all diabetics carry, I noted that his so-called ”FBS” was always between 4-6.0 mmol/L while his own home GM monitoring was above 10 mmol/L all the time.

So I asked the patient ” Do you go fasting when they take the  blood? “

Answer:  ” Yes and I also take my insulin before I go to see them???? WTH!! no wonder his blood sugar is low when he goes to KK. Sometimes, he even gets hypoglycaemia symptoms while waiting to take blood.

Is this arrogance or stupidity?

2) A 38 weeks pregnant mother was noted to have IUGR by a KK MO. She was referred to the specialist clinic of a GH. Patient’s referral letter was seen by a MO at the clinic and given appointment in 2 week’s time!! WTH, by then she will be 40 weeks pregnant. Even me, who had not done O&G for 15 years, knows that IUGR need to be delivered by 38 weeks! The patient was shocked and came to my hospital for opinion.

3) A 30 weeks pregnant mother was diagnosed by a private consultant to have Placenta Praevia Type 2 with previous scar, possible placenta accreta was considered. She was referred to a GH after spoken to the MO on call. Now she is 36 weeks pregnant and no proper plan has been made for her. In fact, she has not even seen or followed up by any specialist up to today. Only once it was written ” discussed with DR so ….so” . Such a high risk patient being followed up by MO with no proper delivery plan??? what the hell is happening?

4) A 20-year-old boy who became paraplegic after a MVA was admitted to our hospital for UTI sepsis (Pseudomonas MRO organism). He was on halovest. He was started on Sulperazon and the fever settled on 2nd day. He had appointment at GH the next day for removal of halovest. Our Ortho consultant wrote a letter to the GH doctor to admit this patient and con’t the antibiotic for atleast another 4 days. When the patient saw the doctor at GH, the letter was read but just thrown to the side. The halovest was removed, T unasyn was prescribed and the patient was not admitted. 3 days later, fever spiked again and readmitted at my hospital. Despite a letter from a private consultant, the opinion was ignored! Now, the patient has to spend more money!

 Some how I feel that the newer generation of doctors and even specialist are becoming more uncaring and only interested in finishing their work and going back home. This, along with arrogance is screwing up the system. However, they don’t seem to realise their stupidity and the fact that patients are getting smarter. Sooner or later, lawyer’s letters going to reach their doorstep and the government is not going to cover you!

The letter in the Star below is well written, http://thestar.com.my/news/story.asp?file=%2F2011%2F11%2F27%2Ffocus%2F9978991&sec=focus. I am not sure why so much attention is given to these housemen. I presume that the government knows what is coming. So, before the storm comes, better give these doctors some goodies. As someone said in this blog that the honeymoon period may just last another 2-3 years before everything start to fall apart. In fact at this very point, SPA is asking MMC to review the need for compulsory service as they may not be able to provide job to all graduates in another 2-3 years time. Housemanship will be given on contract basis. Dr David Quek has confirmed this as in my earlier blog  posting (http://pagalavan.com/2011/11/17/for-future-doctors-the-standards-of-medical-education-in-malaysia-and-its-acceptability-by-david-quek/)

From what I gather, the medical officers (MOs) are being burdened to do almost all the ward work now,  as the housemen keep changing due to the shift system. Basically, MOs have become HOs nowadays withour any extra benefit.

I also like this comment which appeared in my blog today which is entirely true and has started to happen:

With Malaysia’s mediocre housemen, comes a generation of mediocre medical officers, training even more mediocre housemen.

With Malaysia’s mediocre medical officers, comes a generation of mediocre master’s students or MRCP holders. Especially if there is a pressure to open the floodgates to specialist position.

With Malaysia’s future mediocre specialists, why will Malaysia not recognize other Malaysians who did their specialization overseas? It should be a joy for Malaysia that Malaysians with Masters (Sg), who went through proper well constructed training program, to come back to Malaysia to serve.

Maybe the residency system is too fast tract? But I don’t see how Malaysia’s 2-3 patients per houseman, shift system without consultant ward round, 30-40 houseman per ward etc can be any better.

As they say, many times, the desire to learn is environment dependent.

Housemanship is good training

I AM amused by all the fuss about housemen (HO). I have served enough years in a government hospital to have seen “enough”.

Remembering my time as a houseman, I have to say it was a very crucial learning phase in my career.

Fresh out of medical school, I was given the responsibility to be in charge of every patient in the ward. It didn’t matter that we had three housemen, two medical officers (MOs) and one specialist/consultant in the ward.

Each houseman had to keep tabs of every patient’s progress, on top of “clerking” new patients, carrying out orders and performing procedures.

I can’t remember the hours I clocked in per week, and nobody cared. Work had to be done as we were dealing with people’s lives.

I didn’t have my parents writing in to complain to the Health Minister or the director, saying that I had been overworked or deserved better incentives.

We did up to 10 on-calls per month and the allowances were quite pitiful that some of us didn’t even bother submitting our claims.

I still had leisure time for sports and family, although it was not frequent. But I didn’t mind as the experience gained during housemanship helped me throughout my service as a MO.

Now, we have a lot of housemen. But is there any change in delivery of healthcare?

There are so many of them in a ward that you wouldn’t notice if some are absent. They have a “couldn’t care less” attitude when on duty, lack of respect or teamwork and most of all, behave like schoolchildren. Imagine a specialist having to do a roll-call daily.

They do not take the initiative to learn hands-on, examine as many patients as possible. They are so calculative to the point that a name list has to be used, just so every houseman will have to clerk in new patients according to turn.

Many a time, a ward in a major general hospital can have an average of 40 patients. So, this makes life easy for the houseman – only review three patients and no need to know everyone of them.

Imagine how clueless they are when doing ward rounds with the specialists. On top of that, orders made in the morning are not carried out, with the excuse “I thought so and so was doing it”.

So, needless to say, big numbers don’t do well if work is still not done.

Given the poor performance of many housemen, getting extended in a posting is a norm nowadays. And they are also “stripped” of many responsibilites due to incompetency for fear of patients’ safety. And they are enjoying better salary scales and promotion.

All the fuss about the HO has gone overboard. Does anyone care about the MO or specialist? For those who work in a government hospital, they will know the MOs are the most stressed out, unappreciated and underpaid lot.

Their duties involve every patient’s medical management, carrying out procedures, attending emergencies, outpatient clinics, escorting ill patients, making referrals, being on call, supervising housemen, attending continuous medical education activities and studying for a postgraduate degree, etc.

Most of them at that point in life would have settled down and started a family. They have to sacrifice time with family due to work commitments.

So, it doesn’t help that only housemen are pictured as the poor deserving lot when we compare work quantity, responsibilities and sacrifices.

Housemen are meant to work for their own good. The more time spent voluntarily (or involuntarily) working will definitely build their foundation, and also character.

They will be better MOs and specialists after that. Pampering them now is not doing them justice. And I would also like to remind all parents of budding young doctors, not to live in the clouds.

Graduating from medical school isn’t such a big deal anymore. It is how these young doctors take it from there that matters most. I rest my case.

POOR MEDICAL OFFICER,

Kota Kinabalu, Sabah.

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